01 / OFFICIAL CAMPAIGNS
2017 Jaguar Xj recall campaigns
NHTSA 20V557000
- Component
- AIR BAGS
- Report received
- September 12, 2020
- Potential units
- 12campaign-wide
Defect and consequence
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
Why it matters: Failure of the air bags to deploy properly increases the risk of injury in a crash.
Remedy
Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
Owner notification: October 7, 2020 · Filing manufacturer: Jaguar Land Rover North America, LLC
NHTSA 17V678000
- Component
- ELECTRICAL SYSTEM
- Report received
- October 26, 2017
- Potential units
- 7,036campaign-wide
Defect and consequence
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
Why it matters: A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Remedy
Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.
Owner notification: December 15, 2017 · Filing manufacturer: Jaguar Land Rover North America, LLC
NHTSA 16V943000
- Component
- AIR BAGS
- Report received
- December 29, 2016
- Potential units
- 16campaign-wide
Defect and consequence
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2016-2017 Jaguar XJ vehicles manufactured September 12, 2016, to October 26, 2016. The affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
Why it matters: In the event of a crash of sufficient severity, the front passenger air bag may not deploy as required, increasing the risk of injury.
Remedy
Jaguar will notify owners, and dealers will replace the front passenger air bag, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J080.
Owner notification: February 9, 2017 · Filing manufacturer: Jaguar Land Rover North America, LLC
02 / COMPONENT BREADTH