01 / OFFICIAL CAMPAIGNS
2010 Jaguar Xj recall campaigns
NHTSA 20V557000
- Component
- AIR BAGS
- Report received
- September 12, 2020
- Potential units
- 12campaign-wide
Defect and consequence
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
Why it matters: Failure of the air bags to deploy properly increases the risk of injury in a crash.
Remedy
Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
Owner notification: October 7, 2020 · Filing manufacturer: Jaguar Land Rover North America, LLC
NHTSA 17V394000
- Component
- AIR BAGS
- Report received
- June 22, 2017
- Potential units
- 4,926campaign-wide
Defect and consequence
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.
Why it matters: In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
Remedy
Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge. The recall began on August 15, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H034.
Owner notification: August 15, 2017 · Filing manufacturer: Jaguar Land Rover North America, LLC
NHTSA 10V578000
- Component
- VISIBILITY
- Report received
- November 12, 2010
- Potential units
- 6,475campaign-wide
Defect and consequence
Defect: Jaguar is recalling certain model year 2010-2011 xj vehicles manufactured from july 28, 2009, through november 3, 2010. the front wiper arms to spindle fixings were not torqued to specification during manufacturing. as a result, the securing nuts could fail to perform as intended, resulting in a loss of wiper arm synchronization and a clash of the wiper arms.
Why it matters: If the wiper arms lose synchronization and clash, they could detach from the vehicle, reducing a driver's visibility and increasing the risk of crash.
Remedy
Dealers will ensure the wiper arms are fitted securely onto the spindle and the securing nuts will be tightened to the correct torque. this service will be performed free of charge. the safety recall is expected to begin on or before december 13, 2010. owners may contact jaguar at 1-800-637-6837.
Owner notification: December 13, 2010 · Filing manufacturer: JAGUAR LAND ROVER NORTH AMERICA, LLC
02 / COMPONENT BREADTH