01 / OFFICIAL CAMPAIGNS
2016 E-One Quest Ii recall campaigns
NHTSA 19V730000
- Component
- ELECTRICAL SYSTEM
- Report received
- October 14, 2019
- Potential units
- 1,603campaign-wide
Defect and consequence
Defect: E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
Why it matters: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
Remedy
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.
Owner notification: November 15, 2019 · Filing manufacturer: E-One Incorporated
NHTSA 18V019000
- Component
- ELECTRICAL SYSTEM
- Report received
- January 9, 2018
- Potential units
- 1,147campaign-wide
Defect and consequence
Defect: E-One Incorporated (E-One) is recalling certain 2013-2017 Cyclone II, Typhoon, and Quest II emergency vehicles equipped with a Cummins ISL, L9, ISX15, or X15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
Why it matters: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
Remedy
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on February 19, 2018. Owners may contact E-One customer service at 1-352-861-3612.
Owner notification: February 19, 2018 · Filing manufacturer: E-One Incorporated
NHTSA 16V293000
- Component
- EQUIPMENT
- Report received
- May 12, 2016
- Potential units
- 140campaign-wide
Defect and consequence
Defect: E-One Incorporated (E-One) is recalling certain model year 2015-2016 Cyclone II, Quest II and Typhoon emergency vehicles manufactured May 1, 2015, to March 31, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
Why it matters: If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
Remedy
E-One will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 6, 2016. Owners may contact E-One customer service at 1-352-861-3612 or Hale customer service at 1-800-533-3569.
Owner notification: June 6, 2016 · Filing manufacturer: E-One Incorporated
02 / COMPONENT BREADTH