01 / OFFICIAL CAMPAIGNS
2014 E-One Quest Ii recall campaigns
NHTSA 19V730000
- Component
- ELECTRICAL SYSTEM
- Report received
- October 14, 2019
- Potential units
- 1,603campaign-wide
Defect and consequence
Defect: E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
Why it matters: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
Remedy
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.
Owner notification: November 15, 2019 · Filing manufacturer: E-One Incorporated
NHTSA 18V171000
- Component
- SUSPENSION
- Report received
- March 15, 2018
- Potential units
- 36campaign-wide
Defect and consequence
Defect: E-One Incorporated (E-One) is recalling certain 2008-2015 E-One Typhoon, Cyclone II, and Quest II vehicles, equipped with Timoney Independent Front Suspensions. Inconsistent machining may result in fatigue cracks developing over time in the front axle spindles, causing failure of the spindle and the possible separation of a front wheel from the vehicle.
Why it matters: A wheel separation from the vehicle can increase the risk of a crash.
Remedy
E-One will notify owners, and dealers will replace the front axle spindle, free of charge. The recall began on April 24, 2018. Owners may contact E-One customer service at 1-352-861-3612.
Owner notification: April 24, 2018 · Filing manufacturer: E-One Incorporated
NHTSA 18V019000
- Component
- ELECTRICAL SYSTEM
- Report received
- January 9, 2018
- Potential units
- 1,147campaign-wide
Defect and consequence
Defect: E-One Incorporated (E-One) is recalling certain 2013-2017 Cyclone II, Typhoon, and Quest II emergency vehicles equipped with a Cummins ISL, L9, ISX15, or X15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
Why it matters: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
Remedy
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on February 19, 2018. Owners may contact E-One customer service at 1-352-861-3612.
Owner notification: February 19, 2018 · Filing manufacturer: E-One Incorporated
02 / COMPONENT BREADTH