01 / OFFICIAL CAMPAIGNS
2013 Ford Explorer recall campaigns
NHTSA 24V031000
- Component
- STRUCTURE
- Report received
- January 19, 2024
- Potential units
- 1,889,110campaign-wide
Defect and consequence
Defect: Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Why it matters: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Owner notification: July 18, 2024 · Filing manufacturer: Ford Motor Company
NHTSA 21V746000
- Component
- SUSPENSION
- Report received
- September 22, 2021
- Potential units
- 150,723campaign-wide
Defect and consequence
Defect: Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
Why it matters: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Owner notification: March 17, 2022 · Filing manufacturer: Ford Motor Company
NHTSA 21V537000
- Component
- SUSPENSION
- Report received
- July 15, 2021
- Potential units
- 631,176campaign-wide
Defect and consequence
Defect: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Why it matters: A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Owner notification: March 16, 2022 · Filing manufacturer: Ford Motor Company
NHTSA 20V675000
- Component
- SUSPENSION
- Report received
- March 12, 2021
- Potential units
- 454,941campaign-wide
Defect and consequence
Defect: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Why it matters: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Owner notification: November 27, 2020 · Filing manufacturer: Ford Motor Company
NHTSA 19V435000
- Component
- SUSPENSION
- Report received
- June 10, 2019
- Potential units
- 1,194,173campaign-wide
Defect and consequence
Defect: Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Why it matters: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Owner notification: June 26, 2019 · Filing manufacturer: Ford Motor Company
NHTSA 15V812000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- December 2, 2015
- Potential units
- 868campaign-wide
Defect and consequence
Defect: Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Why it matters: A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Owner notification: December 21, 2015 · Filing manufacturer: Ford Motor Company
NHTSA 15V171000
- Component
- STRUCTURE
- Report received
- March 24, 2015
- Potential units
- 194,484campaign-wide
Defect and consequence
Defect: Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Why it matters: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Owner notification: July 23, 2015 · Filing manufacturer: Ford Motor Company
NHTSA 14V286000
- Component
- STEERING
- Report received
- May 29, 2014
- Potential units
- 179,027campaign-wide
Defect and consequence
Defect: Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
Why it matters: If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Remedy
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Owner notification: July 23, 2014 · Filing manufacturer: Ford Motor Company
NHTSA 13V270000
- Component
- LATCHES/LOCKS/LINKAGES
- Report received
- June 26, 2013
- Potential units
- 12,569campaign-wide
Defect and consequence
Defect: Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Why it matters: If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy
Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Owner notification: August 2, 2013 · Filing manufacturer: Ford Motor Company
NHTSA 13V227000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- May 31, 2013
- Potential units
- 390,783campaign-wide
Defect and consequence
Defect: Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Why it matters: A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Owner notification: July 20, 2013 · Filing manufacturer: Ford Motor Company
NHTSA 13V109000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- March 27, 2013
- Potential units
- 3,037campaign-wide
Defect and consequence
Defect: Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.
Why it matters: A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Owner notification: May 9, 2013 · Filing manufacturer: Ford Motor Company
02 / COMPONENT BREADTH