01 / OFFICIAL CAMPAIGNS
2009 Pierce Velocity recall campaigns
NHTSA 19V022000
- Component
- ELECTRICAL SYSTEM
- Report received
- January 2, 2019
- Potential units
- 994campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Why it matters: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Owner notification: February 28, 2019 · Filing manufacturer: Pierce Manufacturing
NHTSA 18V463000
- Component
- STRUCTURE
- Report received
- July 11, 2018
- Potential units
- 17campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Why it matters: If the bracket falls, it could strike a person below.
Remedy
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
Owner notification: August 22, 2018 · Filing manufacturer: Pierce Manufacturing
NHTSA 17V348000
- Component
- POWER TRAIN
- Report received
- May 30, 2017
- Potential units
- 225campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
Why it matters: Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Owner notification: June 3, 2020 · Filing manufacturer: Pierce Manufacturing
NHTSA 14V660000
- Component
- SUSPENSION
- Report received
- October 21, 2014
- Potential units
- 135campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.
Why it matters: If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.
Owner notification: November 5, 2014 · Filing manufacturer: Pierce Manufacturing
NHTSA 13V518000
- Component
- ELECTRICAL SYSTEM, EXTERIOR LIGHTING
- Report received
- October 22, 2013
- Potential units
- 349campaign-wide
Defect and consequence
Defect: Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.
Why it matters: The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.
Owner notification: December 30, 2013 · Filing manufacturer: Pierce Manufacturing
NHTSA 13V214000
- Component
- STRUCTURE
- Report received
- May 17, 2013
- Potential units
- 2,006campaign-wide
Defect and consequence
Defect: Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 206, "Door Locks and Door Retention Components.".
Why it matters: In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will replace the door handle spring with a stiffer one, free of charge. Owners may contact Pierce at 1-920-832-3000. The recall began on June 28, 2013. Pierce's recall number is 74B242.
Owner notification: June 28, 2013 · Filing manufacturer: Pierce Manufacturing
NHTSA 13V062000
- Component
- LATCHES/LOCKS/LINKAGES
- Report received
- February 25, 2013
- Potential units
- 1,275campaign-wide
Defect and consequence
Defect: Pierce is recalling certain model year 2007-2010 Velocity and Impel fire trucks manufactured from June 6, 2007, through October 30, 2010. The springs inside the inner door handles may allow the door to open inadvertently.
Why it matters: If the door inadvertently opens while the vehicle is in motion, the occupants may fall out and suffer personal injury.
Remedy
Pierce will notify owners, and dealers will replace the inner door handles, free of charge. The recall began during May 2013. Owners may contact Pierce at 1-920-832-3000.
Owner notification: May 1, 2013 · Filing manufacturer: Pierce Manufacturing
NHTSA 11V527000
- Component
- ELECTRONIC STABILITY CONTROL (ESC)
- Report received
- November 1, 2011
- Potential units
- 724campaign-wide
Defect and consequence
Defect: Pierce manufacturing (pierce) is recalling certain model year 2007-2011 arrow xtand velocity, model year 2008-2011 custom contender, impel, quantum and model year 2009-2011 saber emergency trucks, equipped with meritor wabco electronic stability control (esc) modules, manufactured from december 19, 2007, through october 7, 2011. under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. this might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
Why it matters: If the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
Remedy
Pierce is working with meritor wabco and will replace the control module free of charge. the safety recall began on december 16, 2011. owners may contact meritor wabco at 1-248-435-8001 or pierce at 1-920-832-3000.
Owner notification: December 16, 2011 · Filing manufacturer: PIERCE MANUFACTURING
NHTSA 11V230000
- Component
- WHEELS
- Report received
- April 5, 2011
- Potential units
- 5campaign-wide
Defect and consequence
Defect: Pierce is recalling certain model year 2009-2011 arrow xt and velocity fire apparatus manufactured from june 30, 2009, through march 15, 2011. the front axle of these vehicles were built with michelin 365/70r22.5 xza tires installed on 12.25 inch wide wheels. these tires require 10.5 inch wide wheels. therefore, these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 120, "tire selection and rims for motor vehicles other than passenger cars.".
Why it matters: The wider 12.25 inch wheel may cause the tire bead to separate from the rim. this tire bead separation can cause a tire failure that may cause the vehicle to crash without prior warning.
Remedy
Dealers will install new 10.5 inch wide wheels and new michelin 365/70r22.5 zxa tires on the front axle of the fire apparatus free of charge. the safety recall began on april 15, 2011. owners may contact pierce at 1-920-832-3000.
Owner notification: April 15, 2011 · Filing manufacturer: PIERCE MANUFACTURING
NHTSA 10V317000
- Component
- SERVICE BRAKES, HYDRAULIC
- Report received
- July 8, 2010
- Potential units
- 45campaign-wide
Defect and consequence
Defect: Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, enforcer, impel, quantum, and velocity fire trucks manufactured from october 11, 2006 through june 16, 2010 and equipped with meritor wabco ex225 rear disc brakes and onspot automatic tire chains. the meritor wabco ex225 rear disc brake caliper may interfere with the onspot automatic tire chain brackets. this interference may restrict the caliper from full movement.
Why it matters: If this interference occurs, braking performance may be reduced without warning and a crash may occur.
Remedy
Dealers will install new automatic tire chain brackets. the new brackets provide additional clearance for the full actuation of the disc brake calipers. this service will be performed free of charge. the safety recall began in july 2010. owners may contact pierce at 1-920-832-3000.
Owner notification: July 1, 2010 · Filing manufacturer: PIERCE MANUFACTURING
NHTSA 10V300000
- Component
- STRUCTURE
- Report received
- June 28, 2010
- Potential units
- 25campaign-wide
Defect and consequence
Defect: Pierce is recalling certain model year 2003 through 2009 custom contender, dash, enforcer, impel, lance saber, and velocity fire trucks manufactured from february 20, 2003, through march 27, 2009. these trucks may be equipped with drop-down fire hose trays mounted under the front bumper. the hose tray latch may accidentally open while the vehicle is in motion.
Why it matters: If this occurs the fire hose may drop to the roadway without warning. potential injury to people and property may occur. the sudden hose deployment may also distract drivers trying to avoid the hose and a crash may occur.
Remedy
A new and improved latch design has been developed and a new hose box incorporating the new latch will be installed free of charge. the safety recall began on october 4, 2010. owner may contact pierce at 1-920-832-3000.
Owner notification: October 4, 2010 · Filing manufacturer: PIERCE MANUFACTURING
NHTSA 10V269000
- Component
- SERVICE BRAKES, AIR
- Report received
- June 16, 2010
- Potential units
- 14campaign-wide
Defect and consequence
Defect: Pierce is recalling certain model year 2009 through 2010 arrow xt, quantum, and velocity emergency vehicles manufactured from august 11, 2009, through may 20, 2010. the rear brake slack adjusters may interfere with the automatic tire chain brackets. the interference occurs at near full stroke of the slack adjusters. due to the varying automatic slack adjuster movement, the slack adjuster may contact the tire chain bracket.
Why it matters: If this interference occurs, the brake capability may be compromised and a crash may occur without warning.
Remedy
Dealers will install a new automatic tire chain bracket free of charge. the safety recall is expected to begin during july 2010. owner may contact pierce at 1-920-832-3000.
Owner notification: June 30, 2010 · Filing manufacturer: PIERCE MANUFACTURING
NHTSA 10V195000
- Component
- ENGINE AND ENGINE COOLING
- Report received
- May 7, 2010
- Potential units
- 827campaign-wide
Defect and consequence
Defect: Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, lance, quantum, and velocity emergency vehicles manufactured from december 20, 2006, through february 1, 2010, equipped with detroit diesel series 60 engines. the engine may shut down unexpectedly when a diesel particulate filter over temperature condition is detected.
Why it matters: Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.
Remedy
Owners will be notified by detroit diesel and detroit diesel will repair the vehicles free of charge by reprogramming the engine control logic to illuminate a malfunction indicator light without requesting engine shutdown. please see daimler trucks' defect report 10e-005. the safety recall began on may 28, 2010. owners may contact daimler trucks at 1-800-547-0712 or pierce at 1-920-832-3000.
Owner notification: May 28, 2010 · Filing manufacturer: PIERCE MANUFACTURING
02 / COMPONENT BREADTH