OFFICIAL CAMPAIGN FILE

NHTSA campaign 19V792000

NHTSA campaign 19V792000 covers 10 published year-and-model reports from 1 makes in this index and lists 2,725 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received November 4, 2019 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 19V792000 says

NHTSA campaign 19V792000 identifies VISIBILITY and states that If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

Defect summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

Consequence summary

If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 19V792000

For NHTSA campaign 19V792000, the filed corrective action says: DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

Owner notification: September 21, 2020
Filing manufacturer: Daimler Trucks North America LLC
Component groups: VISIBILITY

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 19V792000

RecallRoad links 10 year-and-model reports associated with NHTSA campaign 19V792000; the list reflects published source rows, not individual VIN coverage.