OFFICIAL CAMPAIGN FILE

NHTSA campaign 12V491000

NHTSA campaign 12V491000 covers 22 published year-and-model reports from 3 makes in this index and lists 2,519,424 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received October 10, 2012 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 12V491000 says

NHTSA campaign 12V491000 identifies VISIBILITY and states that If the switch overheats, it may melt, possibly resulting in a fire.

Defect summary

Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.

Consequence summary

If the switch overheats, it may melt, possibly resulting in a fire.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 12V491000

For NHTSA campaign 12V491000, the filed corrective action says: Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.

Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.

Owner notification: November 5, 2012
Filing manufacturer: Toyota Motor Engineering & Manufacturing
Component groups: VISIBILITY

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 12V491000

RecallRoad links 22 year-and-model reports associated with NHTSA campaign 12V491000; the list reflects published source rows, not individual VIN coverage.