01 / OFFICIAL CAMPAIGNS
2024 Mercedes-Benz Tourrider Business recall campaigns
NHTSA 25V144000
- Component
- SEATS
- Report received
- March 5, 2025
- Potential units
- 162campaign-wide
Defect and consequence
Defect: Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2025 Mercedes Benz Tourrider Business and Premium transits buses. The fixate stop bracket on the driver's seat backrest may not be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages.".
Why it matters: Without a fixate stop bracket, the backrest may fold forward during a crash and increase the risk of injury.
Remedy
Daimler Coaches will inspect the driver's seat and install a fixate stop as necessary, free of charge. Owner notification letters were mailed May 12, 2025. Owners may contact Daimler Coaches at 1-416-624-3558. Daimler Coaches number for this recall is 91.10T25237A.
Owner notification: May 12, 2025 · Filing manufacturer: Daimler Coaches North America
NHTSA 24V151000
- Component
- STRUCTURE
- Report received
- February 26, 2024
- Potential units
- 111campaign-wide
Defect and consequence
Defect: Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release.".
Why it matters: A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
Remedy
Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
Owner notification: April 5, 2024 · Filing manufacturer: Daimler Coaches North America
NHTSA 24V141000
- Component
- EQUIPMENT ADAPTIVE/MOBILITY
- Report received
- February 23, 2024
- Potential units
- 77campaign-wide
Defect and consequence
Defect: Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Mercedes Benz Tourrider Premium vehicles equipped with BraunAbility wheelchair lifts. The outer barrier may deploy unexpectedly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems.".
Why it matters: Unexpected outer barrier deployment may result in the platform not securely retaining the wheelchair, increasing the risk of injury to lift occupants.
Remedy
Dealers will relocate the ground sensing pressure switch, free of charge. Owner notification were mailed March 26, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is TI 86.10T24282A.
Owner notification: March 26, 2024 · Filing manufacturer: Daimler Coaches North America
NHTSA 23V893000
- Component
- ELECTRICAL SYSTEM, EQUIPMENT
- Report received
- December 22, 2023
- Potential units
- 66campaign-wide
Defect and consequence
Defect: Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.
Why it matters: A detached 120-Volt outlet can shock passengers, increasing the risk of injury.
Remedy
Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.
Owner notification: February 13, 2024 · Filing manufacturer: Daimler Coaches North America
02 / COMPONENT BREADTH