01 / OFFICIAL CAMPAIGNS
2024 Entegra Expanse Li recall campaigns
NHTSA 24V212000
- Component
- BACK OVER PREVENTION
- Report received
- March 19, 2024
- Potential units
- 136campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Why it matters: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.
Owner notification: April 18, 2024 · Filing manufacturer: Jayco, Inc.
NHTSA 24V160000
- Component
- ELECTRICAL SYSTEM
- Report received
- February 29, 2024
- Potential units
- 1,342campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2024 Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, Launch LE motorhomes. The battery relay contactors may become stuck in the closed position.
Why it matters: Relays that are stuck in the closed position increase the risk of a fire during battery charging.
Remedy
Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603.
Owner notification: May 17, 2024 · Filing manufacturer: Jayco, Inc.
NHTSA 24V158000
- Component
- POWER TRAIN
- Report received
- February 28, 2024
- Potential units
- 82campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2024 Jayco Granite Ridge, Solstice, Entegra Coach Condor, Expanse, and Expanse LI motorhomes. An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation.
Why it matters: Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash.
Remedy
Dealers will inspect the rear axle and replace the axle bearings or axle assembly as necessary, free of charge. Owner notification letters were mailed April 1, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 24V-102.
Owner notification: April 1, 2024 · Filing manufacturer: Jayco, Inc.
02 / COMPONENT BREADTH