01 / OFFICIAL CAMPAIGNS
2024 Audi Q4 E-Tron recall campaigns
NHTSA 25V125000
- Component
- ELECTRICAL SYSTEM
- Report received
- February 28, 2025
- Potential units
- 13,769campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Why it matters: A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Owner notification: May 20, 2025 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 24V361000
- Component
- EXTERIOR LIGHTING
- Report received
- May 22, 2024
- Potential units
- 17,797campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment.".
Why it matters: Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
Remedy
Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.
Owner notification: June 6, 2024 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 23V842000
- Component
- ELECTRICAL SYSTEM
- Report received
- December 13, 2023
- Potential units
- 93,196campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Why it matters: An overheated outlet or charging cable can increase the risk of a fire.
Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Owner notification: March 28, 2024 · Filing manufacturer: Volkswagen Group of America, Inc.
02 / COMPONENT BREADTH