01 / OFFICIAL CAMPAIGNS
2023 Polestar Polestar 2 recall campaigns
NHTSA 25V615000
- Component
- BACK OVER PREVENTION
- Report received
- September 15, 2025
- Potential units
- 27,816campaign-wide
Defect and consequence
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Why it matters: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Owner notification: June 12, 2026 · Filing manufacturer: Polestar Automotive USA, Inc.
NHTSA 25V280000
- Component
- BACK OVER PREVENTION
- Report received
- April 25, 2025
- Potential units
- 27,816campaign-wide
Defect and consequence
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".
Why it matters: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
Owner notification: June 20, 2025 · Filing manufacturer: Polestar Automotive USA, Inc.
NHTSA 24V477000
- Component
- BACK OVER PREVENTION, EQUIPMENT
- Report received
- June 26, 2024
- Potential units
- 25,825campaign-wide
Defect and consequence
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".
Why it matters: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Owner notification: August 9, 2024 · Filing manufacturer: Polestar Automotive USA, Inc.
NHTSA 23V476000
- Component
- SUSPENSION
- Report received
- July 12, 2023
- Potential units
- 3campaign-wide
Defect and consequence
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
Why it matters: The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.
Owner notification: August 10, 2023 · Filing manufacturer: Polestar Automotive USA, Inc.
02 / COMPONENT BREADTH