01 / OFFICIAL CAMPAIGNS
2023 Mercedes-Maybach S 580 4MATIC recall campaigns
NHTSA 24V704000
- Component
- ENGINE AND ENGINE COOLING
- Report received
- September 20, 2024
- Potential units
- 27,190campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.
Why it matters: An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.
Remedy
Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.
Owner notification: November 15, 2024 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 24V115000
- Component
- ELECTRICAL SYSTEM
- Report received
- February 16, 2024
- Potential units
- 31,848campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Why it matters: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
Owner notification: April 5, 2024 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 23V880000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- December 21, 2023
- Potential units
- 79,676campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Why it matters: A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
Owner notification: February 23, 2024 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 23V554000
- Component
- ELECTRICAL SYSTEM
- Report received
- August 4, 2023
- Potential units
- 73campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 Maybach S580 and Maybach S680 vehicles. The 12-Volt ground connection in the trunk may not be secured properly, which can impair the electronic stability program (ESP) or result in the ground connection overheating.
Why it matters: Impaired electronic stability control can increase the risk of a crash. An overheated ground connection can increase the risk of a fire.
Remedy
Dealers will inspect and repair the 12-Volt ground connection, as necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080008.
Owner notification: September 22, 2023 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 23V445000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- June 26, 2023
- Potential units
- 143,551campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Why it matters: A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Owner notification: September 29, 2023 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 23V360000
- Component
- ELECTRONIC STABILITY CONTROL (ESC)
- Report received
- May 19, 2023
- Potential units
- 7,558campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.
Why it matters: Disabled vehicle dynamics control systems, including ABS, ASR, ESP, and EBD, and a vehicle speed display failure can increase the risk of a crash.
Remedy
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060004.
Owner notification: June 23, 2023 · Filing manufacturer: Mercedes-Benz USA, LLC
02 / COMPONENT BREADTH