01 / OFFICIAL CAMPAIGNS
2023 Mercedes-Benz G 550 recall campaigns
NHTSA 24V659000
- Component
- LATCHES/LOCKS/LINKAGES
- Report received
- September 9, 2024
- Potential units
- 134campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.
Why it matters: The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
Remedy
Dealers will replace the right-side rear door latches, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.
Owner notification: October 11, 2024 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 24V170000
- Component
- VISIBILITY
- Report received
- March 1, 2024
- Potential units
- 9campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 AMG G 63 and 2023 G 550 vehicles. The air-conditioning system may not have been filled with the correct refrigerant.
Why it matters: In the event of a crash, the incorrect refrigerant may leak and increase the risk of a fire.
Remedy
Dealers will replace the air-conditioning refrigerant, free of charge. Owner notification letters were mailed April 12, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030016.
Owner notification: April 12, 2024 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 23V880000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- December 21, 2023
- Potential units
- 79,676campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Why it matters: A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
Owner notification: February 23, 2024 · Filing manufacturer: Mercedes-Benz USA, LLC
02 / COMPONENT BREADTH