01 / OFFICIAL CAMPAIGNS
2023 Mercedes-Benz Eqe 500 4MATIC recall campaigns
NHTSA 25V533000
- Component
- STEERING
- Report received
- August 20, 2025
- Potential units
- 3,749campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Why it matters: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Owner notification: October 6, 2025 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 25V366000
- Component
- BACK OVER PREVENTION
- Report received
- June 5, 2025
- Potential units
- 94campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles.".
Why it matters: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
Owner notification: August 1, 2025 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 25V255000
- Component
- ELECTRICAL SYSTEM
- Report received
- May 12, 2025
- Potential units
- 443campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Why it matters: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
Owner notification: June 6, 2025 · Filing manufacturer: Mercedes-Benz USA, LLC
02 / COMPONENT BREADTH