01 / OFFICIAL CAMPAIGNS
2023 Mercedes-Benz E 350 recall campaigns
NHTSA 23V880000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- December 21, 2023
- Potential units
- 79,676campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Why it matters: A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
Owner notification: February 23, 2024 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 23V574000
- Component
- ELECTRICAL SYSTEM
- Report received
- August 11, 2023
- Potential units
- 880campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.
Why it matters: Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.
Remedy
Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080005.
Owner notification: September 8, 2023 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 23V445000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- June 26, 2023
- Potential units
- 143,551campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Why it matters: A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Owner notification: September 29, 2023 · Filing manufacturer: Mercedes-Benz USA, LLC
02 / COMPONENT BREADTH