01 / OFFICIAL CAMPAIGNS
2023 Jayco Solstice recall campaigns
NHTSA 24V218000
- Component
- EQUIPMENT
- Report received
- March 21, 2024
- Potential units
- 533campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Ethos, Expanse, Jayco Solstice, and Swift vehicle. The liquid level remote fill gauge on the propane tank may leak when in the "Open" position.
Why it matters: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect and replace the bleed valve as necessary, free of charge. Owner notification letters were mailed April 25, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903604.
Owner notification: April 25, 2024 · Filing manufacturer: Jayco, Inc.
NHTSA 24V212000
- Component
- BACK OVER PREVENTION
- Report received
- March 19, 2024
- Potential units
- 136campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Why it matters: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.
Owner notification: April 18, 2024 · Filing manufacturer: Jayco, Inc.
NHTSA 24V055000
- Component
- EQUIPMENT
- Report received
- January 31, 2024
- Potential units
- 98campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.
Why it matters: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Remedy
Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.
Owner notification: February 23, 2024 · Filing manufacturer: Jayco, Inc.
NHTSA 23V325000
- Component
- EQUIPMENT, FUEL SYSTEM, GASOLINE
- Report received
- May 4, 2023
- Potential units
- 1,124campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2024 Ethos, Expanse, Solstice, and Swift Class B recreational vehicles, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Why it matters: A gas leak in the presence of an ignition source may increase the risk of fire.
Remedy
Dealers will inspect, and replace the fuel hose and clamp, as necessary, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Owner notification: June 15, 2023 · Filing manufacturer: Jayco, Inc.
NHTSA 22V922000
- Component
- ELECTRICAL SYSTEM, VISIBILITY
- Report received
- December 13, 2022
- Potential units
- 90campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Solstice and Entegra Expanse recreational vehicles. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
Why it matters: Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.
Remedy
Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed on December 21, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Owner notification: December 21, 2022 · Filing manufacturer: Jayco, Inc.
02 / COMPONENT BREADTH