01 / OFFICIAL CAMPAIGNS
2022 Mercedes-Benz Gle 350 recall campaigns
NHTSA 24V724000
- Component
- ELECTRICAL SYSTEM
- Report received
- September 27, 2024
- Potential units
- 10,655campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE 350 and 2021-2022 GLE 450 vehicles. The front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front air bags from deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 208, "Occupant Crash Protection.".
Why it matters: An air bag that does not deploy properly can increase the risk of injury in the event of a crash.
Remedy
Dealers will inspect and reroute the wiring harness, as necessary, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024100006.
Owner notification: November 1, 2024 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 23V880000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- December 21, 2023
- Potential units
- 79,676campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Why it matters: A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
Owner notification: February 23, 2024 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 23V835000
- Component
- ELECTRICAL SYSTEM
- Report received
- December 8, 2023
- Potential units
- 164campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.
Why it matters: An overheated ground connection can increase the risk of a fire.
Remedy
Dealers will inspect and secure the 12-Volt ground connection as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Owner notification: January 26, 2024 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 23V178000
- Component
- STRUCTURE
- Report received
- March 17, 2023
- Potential units
- 70,225campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.
Why it matters: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
Remedy
Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous recall number 22V-680. MBUSA's number for this recall is 2023040011.
Owner notification: May 5, 2023 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 22V936000
- Component
- STEERING
- Report received
- December 16, 2022
- Potential units
- 69campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350, GLE450, 2022 AMG GLE53, AMG GLE63, and GLS450 vehicles. The steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control.
Why it matters: A loss of steering control can increase the risk of a crash.
Remedy
Dealers will replace the steering coupling locking screw, free of charge. Owner notification letters were mailed January 27, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022120016.
Owner notification: January 27, 2023 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 22V680000
- Component
- STRUCTURE
- Report received
- September 12, 2022
- Potential units
- 161,000campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.
Why it matters: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
Remedy
Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.
Owner notification: November 1, 2022 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 22V365000
- Component
- COMMUNICATION, ELECTRICAL SYSTEM
- Report received
- May 20, 2022
- Potential units
- 242,722campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Why it matters: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Owner notification: July 8, 2022 · Filing manufacturer: Mercedes-Benz USA, LLC
02 / COMPONENT BREADTH