01 / OFFICIAL CAMPAIGNS
2022 Keystone Outback recall campaigns
NHTSA 22V604000
- Component
- EQUIPMENT
- Report received
- August 9, 2022
- Potential units
- 20,610campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Why it matters: An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy
Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.
Owner notification: September 16, 2022 · Filing manufacturer: Keystone RV Company
NHTSA 22V195000
- Component
- EQUIPMENT, TRAILER HITCHES
- Report received
- March 28, 2022
- Potential units
- 1,155campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Bullet, Outback, and Passport travel trailers. The coupler hitch may have been welded improperly, which can cause the trailer to separate from the tow vehicle.
Why it matters: Trailer separation from a tow vehicle can increase the risk of a crash or injury.
Remedy
Dealers will inspect the welds, and replace the coupler if necessary, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-427.
Owner notification: May 3, 2022 · Filing manufacturer: Keystone RV Company
NHTSA 22V144000
- Component
- ELECTRICAL SYSTEM, EQUIPMENT
- Report received
- March 11, 2022
- Potential units
- 39,240campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Why it matters: Inoperable safety alarms increase the risk of injury.
Remedy
Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Owner notification: May 2, 2022 · Filing manufacturer: Keystone RV Company
02 / COMPONENT BREADTH