01 / OFFICIAL CAMPAIGNS
2022 Jayco Melbourne recall campaigns
NHTSA 23V102000
- Component
- EQUIPMENT
- Report received
- February 20, 2023
- Potential units
- 2,467campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification.".
Why it matters: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Owner notification: March 31, 2023 · Filing manufacturer: Jayco, Inc.
NHTSA 23V081000
- Component
- POWER TRAIN
- Report received
- February 16, 2023
- Potential units
- 2,845campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Why it matters: Vehicle rollaway increases the risk of a crash.
Remedy
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
Owner notification: March 8, 2023 · Filing manufacturer: Jayco, Inc.
NHTSA 22V663000
- Component
- SUSPENSION
- Report received
- September 1, 2022
- Potential units
- 245campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The shim on the torsion bar was incorrectly installed between the nut and the torsion bar, rather than between the ball stud and the torsion bar.
Why it matters: An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage, resulting in a loss of vehicle stability, and increasing the risk of a crash.
Remedy
Dealers will replace the torsion bar linkage and correct the position of the shim, free of charge. Owner notification letters were mailed September 29, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-131.
Owner notification: September 29, 2022 · Filing manufacturer: Jayco, Inc.
NHTSA 22V575000
- Component
- EQUIPMENT
- Report received
- August 4, 2022
- Potential units
- 118campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2022 Greyhawk, Greyhawk Prestige, Melbourne, Redhawk, and Entegra Coach Odyssey vehicles. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Why it matters: An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy
Dealers will inspect and repair, or replace the awning fabric, as necessary, free of charge. Owner notification letters were mailed August 31, 2022. Owners may contact Jayco's customer service at 1-800-283-8267. Jayco's number for this recall is 9903578.
Owner notification: August 31, 2022 · Filing manufacturer: Jayco, Inc.
02 / COMPONENT BREADTH