01 / OFFICIAL CAMPAIGNS
2022 Jayco Greyhawk Prestige recall campaigns
NHTSA 24V245000
- Component
- SERVICE BRAKES, HYDRAULIC, STEERING
- Report received
- April 2, 2024
- Potential units
- 1,719campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Why it matters: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy
Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
Owner notification: July 22, 2024 · Filing manufacturer: Jayco, Inc.
NHTSA 23V102000
- Component
- EQUIPMENT
- Report received
- February 20, 2023
- Potential units
- 2,467campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification.".
Why it matters: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Owner notification: March 31, 2023 · Filing manufacturer: Jayco, Inc.
NHTSA 22V575000
- Component
- EQUIPMENT
- Report received
- August 4, 2022
- Potential units
- 118campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2022 Greyhawk, Greyhawk Prestige, Melbourne, Redhawk, and Entegra Coach Odyssey vehicles. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Why it matters: An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy
Dealers will inspect and repair, or replace the awning fabric, as necessary, free of charge. Owner notification letters were mailed August 31, 2022. Owners may contact Jayco's customer service at 1-800-283-8267. Jayco's number for this recall is 9903578.
Owner notification: August 31, 2022 · Filing manufacturer: Jayco, Inc.
NHTSA 22V290000
- Component
- STEERING
- Report received
- May 3, 2022
- Potential units
- 36campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Greyhawk, Greyhawk Prestige, Redhawk, Entegra Esteem, and Odyssey recreational vehicles. An inadequate connection between the power steering pressure line and the brake Hydroboost unit may result in a sudden loss of power steering fluid.
Why it matters: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy
Dealers will inspect the connection between the power steering lines and the Hydroboost unit, and replace the power steering lines, as necessary, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Jayco customer service at Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 22V-089.
Owner notification: June 15, 2022 · Filing manufacturer: Jayco, Inc.
02 / COMPONENT BREADTH