01 / OFFICIAL CAMPAIGNS
2022 Jayco Embark recall campaigns
NHTSA 23V224000
- Component
- ELECTRICAL SYSTEM
- Report received
- March 30, 2023
- Potential units
- 972campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.
Why it matters: A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
Remedy
Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Owner notification: April 26, 2023 · Filing manufacturer: Jayco, Inc.
NHTSA 22V665000
- Component
- ENGINE
- Report received
- September 1, 2022
- Potential units
- 856campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2023 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
Why it matters: Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
Remedy
Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.
Owner notification: September 23, 2022 · Filing manufacturer: Jayco, Inc.
NHTSA 21V886000
- Component
- SUSPENSION
- Report received
- November 16, 2021
- Potential units
- 625campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
Why it matters: Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
Remedy
Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Owner notification: January 14, 2022 · Filing manufacturer: Jayco, Inc.
02 / COMPONENT BREADTH