01 / OFFICIAL CAMPAIGNS
2021 Volkswagen Jetta recall campaigns
NHTSA 22V514000
- Component
- BACK OVER PREVENTION, EQUIPMENT
- Report received
- July 20, 2022
- Potential units
- 43,091campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".
Why it matters: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Owner notification: August 2, 2022 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 21V492000
- Component
- AIR BAGS
- Report received
- June 30, 2021
- Potential units
- 379campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
Why it matters: Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
Remedy
Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
Owner notification: January 28, 2022 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 21V038000
- Component
- SEATS
- Report received
- February 1, 2021
- Potential units
- 57campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
Why it matters: The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
Owner notification: February 18, 2021 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 20V716000
- Component
- BACK OVER PREVENTION
- Report received
- November 18, 2020
- Potential units
- 32,048campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".
Why it matters: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Owner notification: December 11, 2020 · Filing manufacturer: Volkswagen Group of America, Inc.
02 / COMPONENT BREADTH