01 / OFFICIAL CAMPAIGNS
2021 Volkswagen Arteon recall campaigns
NHTSA 22V514000
- Component
- BACK OVER PREVENTION, EQUIPMENT
- Report received
- July 20, 2022
- Potential units
- 43,091campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".
Why it matters: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Owner notification: August 2, 2022 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 21V695000
- Component
- SERVICE BRAKES, HYDRAULIC
- Report received
- September 8, 2021
- Potential units
- 99campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Arteon vehicles. The pressure input rod connection on the brake booster may be loose and could detach.
Why it matters: A detached pressure input rod will cause the brake pedal to fail, increasing the risk of a crash.
Remedy
Dealers will tighten the pressure input rod connection, free of charge. Owner notification letters were mailed September 28, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47R3.
Owner notification: September 28, 2021 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 21V274000
- Component
- TIRES
- Report received
- April 21, 2021
- Potential units
- 149campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Arteon vehicles. The Tire Pressure Monitoring System (TPMS) sensors were incorrectly calibrated and may not detect the position of a wheel sensor after tire rotation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems.".
Why it matters: The TPMS may misidentify a tire with low air pressure, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the wheel electronics and tire valves, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R2.
Owner notification: May 25, 2021 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 20V716000
- Component
- BACK OVER PREVENTION
- Report received
- November 18, 2020
- Potential units
- 32,048campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".
Why it matters: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Owner notification: December 11, 2020 · Filing manufacturer: Volkswagen Group of America, Inc.
02 / COMPONENT BREADTH