01 / OFFICIAL CAMPAIGNS
2021 Triple E Unity recall campaigns
NHTSA 23V608000
- Component
- ELECTRICAL SYSTEM
- Report received
- August 31, 2023
- Potential units
- 391campaign-wide
Defect and consequence
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2021-2022 Unity U24IB and 2021-2023 U24TB motorhomes. The battery disconnect switch may contact the refrigerator frame, causing it to short circuit and blow the fuse.
Why it matters: A short circuit and blown fuse increase the risk of a fire.
Remedy
Dealers will install a full protective plastic cover, free of charge. Owner notification letters were mailed September 27, 2023. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#10253-1R. This recall supersedes NHTSA Recall 23V002.
Owner notification: September 27, 2023 · Filing manufacturer: Triple E Recreational Vehicles
NHTSA 23V002000
- Component
- ELECTRICAL SYSTEM, EQUIPMENT
- Report received
- January 6, 2023
- Potential units
- 341campaign-wide
Defect and consequence
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2021-2022 Unity U24IB and 2021-2023 Unity U24TB motorhomes. The battery disconnect switch terminal posts may contact the metal grounded fridge frame, causing a short and blowing a 100 AMP fuse.
Why it matters: An electrical short-circuit can increase the risk of a fire.
Remedy
Dealers will install two rubber terminal post protective covers, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#10253-1.
Owner notification: January 17, 2023 · Filing manufacturer: Triple E Recreational Vehicles
NHTSA 22V435000
- Component
- EQUIPMENT
- Report received
- June 17, 2022
- Potential units
- 371campaign-wide
Defect and consequence
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2021-2022 Unity U24MB, U24IB, U24CB, U24FX, U24RL, U24TB, and Wonder W24MB, W24RTB, W24FTB, W24RL recreational vehicles, equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.
Why it matters: A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Triple E will work with Dometic to replace the cooktops, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Triple E customer service at 1-877-992-9906 or contact Dometic at [email protected] or 1-888-943-4905 or 574-389-3713. Triple E's number for this recall is CA#10130-1.
Owner notification: June 27, 2022 · Filing manufacturer: Triple E Recreational Vehicles
NHTSA 21V673000
- Component
- ELECTRICAL SYSTEM
- Report received
- August 30, 2021
- Potential units
- 550campaign-wide
Defect and consequence
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24IB, U24TB, U24RL, Wonder W24RL, and W24RTB vehicles. The 12-volt wire for the illuminated assist handle is routed too close to the refrigerator exhaust, which could melt the wire and blow the fuse.
Why it matters: A melted wire and blown fuse can increase the risk of a fire.
Remedy
Dealers will install foil tape over the 12-volt wire, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9949-1.
Owner notification: September 14, 2021 · Filing manufacturer: Triple E Recreational Vehicles
NHTSA 21V400000
- Component
- EQUIPMENT
- Report received
- May 27, 2021
- Potential units
- 1,173campaign-wide
Defect and consequence
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Serenity S24CB, Unity U24MB, U24CB, U24IB, U24FX, U24TB, U24RL, Wonder W24RL, W24MB, W24FTB, and W24RTB recreational vehicles. The metal deflector that protects the refrigerator's wood frame from exhaust is positioned too low, which could allow the exhaust to discolor or char the wood frame.
Why it matters: Discoloration or charring of the wood frame can increase the risk of a fire.
Remedy
Dealers will install a metal deflector extension, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9932-1.
Owner notification: June 30, 2021 · Filing manufacturer: Triple E Recreational Vehicles
NHTSA 21V320000
- Component
- EQUIPMENT
- Report received
- May 5, 2021
- Potential units
- 1,006campaign-wide
Defect and consequence
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24FX, U24Rl, U24MB, U24CB, U24TB, U24IB, 2020-2021 Wonder W24MB, W24FTB, W24RTB, and 2020 Serenity S24CB recreational vehicles. The auto generator start remote harness wires may be damaged by the generator fan.
Why it matters: Damaged wires may cause an electrical shock, increasing the risk of injury.
Remedy
Dealers will bundle the wires with nylon ties, free of charge. Owner notification letters were mailed May 19, 2021. Owners may contact Trible E customer service at 1-877-992-9906. Trible E's number for this recall is CA#9927-1.
Owner notification: May 19, 2021 · Filing manufacturer: Triple E Recreational Vehicles
NHTSA 20V738000
- Component
- EQUIPMENT
- Report received
- November 25, 2020
- Potential units
- 95campaign-wide
Defect and consequence
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24RL motorhomes. The galley overhead cabinet assembly is missing a heat shield over the cooktop.
Why it matters: The heat from the cooktop may radiate to the underside of the upper galley cabinet, increasing the risk of a fire and bodily injury.
Remedy
Triple E will notify owners, and dealers will install a repair kit, free of charge. The recall began January 6, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9845-1.
Owner notification: January 6, 2021 · Filing manufacturer: Triple E Recreational Vehicles
NHTSA 20V722000
- Component
- EQUIPMENT
- Report received
- November 20, 2020
- Potential units
- 1,149campaign-wide
Defect and consequence
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.
Why it matters: Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.
Remedy
Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.
Owner notification: December 7, 2020 · Filing manufacturer: Triple E Recreational Vehicles
NHTSA 20V669000
- Component
- EQUIPMENT
- Report received
- October 29, 2020
- Potential units
- 832campaign-wide
Defect and consequence
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2019-2020 Serenity S24CB, 2019-2021 Unity U24MB, U24RL, U24FX, U24CB, U24IB, U24TB, and 2019-2021 Wonder W24FTB, W24RTB, W24RL, W24MB motorhomes. An incorrect brass connector was used on the propane connection to the flared connection of the Truma water heater fitting. The connector did not have the correct bevel to seal to the Truma water heater swivel fitting.
Why it matters: The wrong connector may cause a propane leak to occur, increasing the risk of a fire.
Remedy
Triple E has notified owners, and dealers will replace the incorrect brass connector with the correct brass connector (part number115-3219), free of charge. The recall began November 17, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9822-1.
Owner notification: November 17, 2020 · Filing manufacturer: Triple E Recreational Vehicles
02 / COMPONENT BREADTH