01 / OFFICIAL CAMPAIGNS
2021 Thor Motor Coach Freedom Elite recall campaigns
NHTSA 20V711000
- Component
- ELECTRICAL SYSTEM
- Report received
- November 17, 2020
- Potential units
- 1,074campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak, Four Winds, Chateau, Freedom Elite, Quantum motorhomes built on a Chevrolet chassis. The BIM (Battery Isolation Manager)/BIR (Battery Isolation Relay) is not watertight when exposed to engine compartment heat.
Why it matters: Water may get into the BIM/BIR and create electrical arcing, increasing the risk of a fire.
Remedy
TMC will notify owners, and dealers will replace the BIM/BIR with a Trombetta solenoid, free of charge. The recall began January 13, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000206.
Owner notification: January 13, 2021 · Filing manufacturer: Thor Motor Coach
NHTSA 20V444000
- Component
- AIR BAGS, ELECTRICAL SYSTEM, SEATS
- Report received
- July 29, 2020
- Potential units
- 463campaign-wide
Defect and consequence
Defect: Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Why it matters: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.
Owner notification: August 13, 2020 · Filing manufacturer: Thor Motor Coach
NHTSA 20V423000
- Component
- ELECTRICAL SYSTEM
- Report received
- July 22, 2020
- Potential units
- 934campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2019-2021 Freedom Elite, and 2021 Four Winds motorhomes. A 100amp converter breaker was incorrectly installed at the battery tray when a 70amp breaker is required, possibly resulting in the wiring connected to the breaker overheating.
Why it matters: Overheated wires can increase the risk of a fire.
Remedy
TMC will notify owners, and dealers will replace the converter breaker with one of the correct amperage if needed, free of charge. This recall began September 18, 2020. Owners may contact TMC customer service at 1-855-2867. TMC's number for this recall is RC000199.
Owner notification: September 18, 2020 · Filing manufacturer: Thor Motor Coach
NHTSA 20V419000
- Component
- ELECTRICAL SYSTEM
- Report received
- July 20, 2020
- Potential units
- 63campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2021 Daybreak, Four Winds, Quantum, Chateau, and Freedom Elite motorhomes built on the 2020 Ford E-Series chassis. The battery cable may not have been properly secured within the chassis rail, which can cause it to contact the exhaust manifold and heat shield.
Why it matters: Battery cable contact with the exhaust manifold and heat shield can increase the risk of a fire.
Remedy
TMC will notify owners, and dealers will inspect the routing of the battery cable. If needed the cable will be re-routed and properly secured, free of charge. This recall began September 11, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000197.
Owner notification: September 11, 2020 · Filing manufacturer: Thor Motor Coach
02 / COMPONENT BREADTH