01 / OFFICIAL CAMPAIGNS
2021 Spartan Fire Metrostar recall campaigns
NHTSA 23V747000
- Component
- PARKING BRAKE
- Report received
- November 7, 2023
- Potential units
- 10campaign-wide
Defect and consequence
Defect: Custom Fire Apparatus, Inc (Custom Fire) is recalling certain 2021-2024 Spartan Gladiator, MetroStar, and FC-94 emergency vehicles. A defect in the inversion valve may delay the park brake setting after engagement, which could allow the vehicle to move unintentionally.
Why it matters: Unintentional vehicle movement can increase the risk of a crash or injury.
Remedy
Custom Fire will inspect and replace the faulty inversion valve, if necessary, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact Custom Fire customer service at 1-715-294-2555. Custom Fire's number for this recall is 23V-631/TC 2023-512.
Owner notification: November 16, 2023 · Filing manufacturer: Custom Fire Apparatus, Inc.
NHTSA 23V631000
- Component
- PARKING BRAKE
- Report received
- September 12, 2023
- Potential units
- 660campaign-wide
Defect and consequence
Defect: Spartan Fire, LLC (Spartan Fire) is recalling certain 2021-2024 Gladiator, Metro Star, 2022-2024 FC-94, 2022-2023 KME Panther, and 2023 KME Predator emergency vehicles. A defect in the inversion valve may delay park brake engagement, which could allow the vehicle to move unintentionally. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems.".
Why it matters: Unintentional vehicle movement can increase the risk of a crash or injury.
Remedy
Dealers will replace the inversion valve, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Spartan Fire customer service at 1-800-867-6478. Spartan Fire's number for this recall is 23017.
Owner notification: November 2, 2023 · Filing manufacturer: Spartan Fire, LLC
NHTSA 22V879000
- Component
- STEERING
- Report received
- November 29, 2022
- Potential units
- 20campaign-wide
Defect and consequence
Defect: Alexis Fire Equipment Company (Alexis Fire) is recalling certain 2021-2023 Spartan Metro Star, FC-94 fire trucks. The tie rod clamps may have been improperly heat-treated, causing them to fail and allowing the tie rods to separate.
Why it matters: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
Remedy
Dealers will replace both tie rod clamps, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Alexis Fire's customer service at 1-309-482-6121.
Owner notification: December 6, 2022 · Filing manufacturer: Alexis Fire Equipment Company
NHTSA 22V871000
- Component
- STEERING
- Report received
- November 23, 2022
- Potential units
- 6campaign-wide
Defect and consequence
Defect: Marion Body Works Inc. (Marion) is recalling certain 2021-2023 Spartan Fire Gladiator, MetroStar, FC-94 and KME Panther fire trucks. The tie rod clamps may have been improperly heat-treated, causing them to fail and allowing the tie rods to separate.
Why it matters: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
Remedy
Dealers will replace both tie rod clamps, free of charge. Owner notification letters were mailed on December 13, 2022. Owners may contact Marion's customer service at 1-715-754-5261. Marion's number for this recall is 22V-778.
Owner notification: December 13, 2022 · Filing manufacturer: Marion Body Works Inc.
NHTSA 22V780000
- Component
- ELECTRICAL SYSTEM, EQUIPMENT
- Report received
- October 17, 2022
- Potential units
- 2campaign-wide
Defect and consequence
Defect: Precision Industries, Inc. (Precision Industries) is recalling two 2021 Emergency vehicles built on Spartan Metrostar chassis. The electrical multiplex module had an additional resistor incorrectly installed on the printed circuit board, which can disrupt CAN network communication and cause vehicle lighting to fail.
Why it matters: Inoperative vehicle lighting can reduce visibility and increase the risk of a crash.
Remedy
Precision Industries replaced the modules, free of charge. Both affected vehicles have been repaired. Owners may contact Precision Industries customer service at 1-573-346-8387.
Owner notification: October 19, 2022 · Filing manufacturer: Precision Industries, Inc.
NHTSA 22V778000
- Component
- STEERING
- Report received
- October 17, 2022
- Potential units
- 225campaign-wide
Defect and consequence
Defect: Spartan Fire, LLC (Spartan Fire) is recalling certain 2021-2023 Gladiator, MetroStar, FC-94, and KME Panther emergency vehicles. The tie rod clamps may have been improperly heat-treated, causing them to fail and allowing the tie rods to separate.
Why it matters: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
Remedy
Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed on December 2, 2022. Owners may contact Spartan Fire's customer service at 1-517-543-6400. Spartan Fire's number for this recall is 22007.
Owner notification: December 2, 2022 · Filing manufacturer: Spartan Fire, LLC
NHTSA 22V539000
- Component
- ELECTRICAL SYSTEM
- Report received
- July 26, 2022
- Potential units
- 25campaign-wide
Defect and consequence
Defect: Spartan Fire, LLC (Spartan Fire) is recalling certain 2020-2021 Gladiator and MetroStar fire trucks. There may be a loose neutral screw connection within the QO Plug-On Neutral Load Center. If that connection is loose, the affected load center can overheat.
Why it matters: An overheated load center can increase the risk of a fire.
Remedy
Dealers will inspect, and if necessary replace or repair the neutral screw connection, free of charge. Owner notification letters were mailed on September 14, 2022. Owners may contact Spartan Fire's customer service at 1-517-543-6400. Spartan Fire's number for this recall is 22003.
Owner notification: September 14, 2022 · Filing manufacturer: Spartan Fire, LLC
NHTSA 22V373000
- Component
- ELECTRICAL SYSTEM, EQUIPMENT
- Report received
- May 24, 2022
- Potential units
- 27campaign-wide
Defect and consequence
Defect: Spartan Fire, LLC (Spartan Fire) is recalling certain 2021-2023 Gladiator, MetroStar, and 2022-2023 FC-94 fire trucks. An additional resistor was incorrectly installed on the printed circuit board, which can disrupt CAN network communication and cause vehicle lighting to fail.
Why it matters: Inoperable vehicle lighting can reduce visibility and increase the risk of a crash.
Remedy
Dealers will replace the modules, free of charge. Owner notification letters were mailed on July 18, 2022. Owners may contact Spartan Fire's customer service at 1-800-543-6400. Spartan Fire's number for this recall is 22001.
Owner notification: July 18, 2022 · Filing manufacturer: Spartan Fire, LLC
NHTSA 22V019000
- Component
- POWER TRAIN
- Report received
- January 20, 2022
- Potential units
- 22campaign-wide
Defect and consequence
Defect: Marion Body Works Inc. (Marion Body Works) is recalling certain 2021-2022 Spartan Gladiator, MetroStar, and MetroStar-RT vehicles equipped with Meritor 180 series drive pinions. The rear axle drive pinion may fracture.
Why it matters: A fractured drive pinion may contact the brake drop hose, and unintentionally engage the parking brake without detection, or without the brake lights activating, increasing the risk of a crash.
Remedy
Meritor will inspect and replace the drive pinion, as necessary, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Marion Body Works customer service at 1-715-754-5261. Marion Body Works number for this recall is 21V-899.
Owner notification: January 28, 2022 · Filing manufacturer: Marion Body Works Inc.
NHTSA 21V967000
- Component
- FUEL SYSTEM, DIESEL
- Report received
- December 13, 2021
- Potential units
- 114campaign-wide
Defect and consequence
Defect: Spartan Fire, LLC is recalling certain 2019-2022 Gladiator and MetroStar vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Why it matters: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification letters were mailed January 5, 2022. Owners may contact Spartan Fire customer service at 1-517-543-6400. Spartan Fire's number for this recall is 21017.
Owner notification: January 5, 2022 · Filing manufacturer: Spartan Fire, LLC
NHTSA 21V899000
- Component
- POWER TRAIN
- Report received
- November 18, 2021
- Potential units
- 260campaign-wide
Defect and consequence
Defect: Spartan Fire, LLC (Spartan Fire) is recalling certain 2021-2022 Gladiator, MetroStar and FC-94 emergency vehicles. The rear axle drive pinion may fracture.
Why it matters: A fractured drive pinion may contact the brake drop hose, and unintentionally engage the parking brake or activate the brake lights, increasing the risk of a crash.
Remedy
Meritor will inspect and replace the drive pinion, as necessary, free of charge. Owner notification letters were mailed January 3, 2022. Owners may contact Spartan Fire customer service at 1-517-543-6400. Spartan Fire's number for this recall is 21016.
Owner notification: January 3, 2022 · Filing manufacturer: Spartan Fire, LLC
NHTSA 21V567000
- Component
- ELECTRICAL SYSTEM, EQUIPMENT
- Report received
- July 26, 2021
- Potential units
- 52campaign-wide
Defect and consequence
Defect: Marion Body Works Inc. is recalling certain 2009-2021 Gladiator and MetroStar emergency vehicles. The pump shift solenoid may corrode internally, causing a loss of power to the pump control module.
Why it matters: A loss of power to the pump control module can cause a loss of water pressure for fighting fires, increasing the risk of injury.
Remedy
Dealers will replace the solenoids, free of charge. Owner notification letters were mailed on August 13, 2021. Owners may contact Marion Body Works customer service at 1-715-754-5261. Marion Body Works number for this recall is 21V-329.
Owner notification: August 13, 2021 · Filing manufacturer: Marion Body Works Inc.
NHTSA 21V458000
- Component
- STEERING
- Report received
- June 17, 2021
- Potential units
- 8campaign-wide
Defect and consequence
Defect: Marion Body Works Inc. is recalling certain 2019-2021 Spartan Gladiator and MetroStar vehicles. Pressure may build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
Why it matters: A loss of power steering assist can increase the risk of a crash.
Remedy
Spartan dealers will replace the power steering pump, free of charge. Owner notification letters were mailed on June 24, 2021. Owners may contact Marion Body Works customer service at 1-715-754-5261. Marion Body Works number for this recall is 21V-252.
Owner notification: June 24, 2021 · Filing manufacturer: Marion Body Works Inc.
NHTSA 21V329000
- Component
- ELECTRICAL SYSTEM
- Report received
- May 10, 2021
- Potential units
- 2,130campaign-wide
Defect and consequence
Defect: Spartan Fire, LLC is recalling certain 2009-2021 Gladiator and MetroStar emergency vehicles. The fire water pump solenoid may corrode internally, causing a loss of power to the pump control module.
Why it matters: A loss of power to the pump control module can cause a loss of water pressure for fighting fires, increasing the risk of injury.
Remedy
Dealers will replace suspect solenoids, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact Spartan Fire customer service at 1-517-543-6400.
Owner notification: July 9, 2021 · Filing manufacturer: Spartan Fire, LLC
NHTSA 21V252000
- Component
- STEERING
- Report received
- April 10, 2021
- Potential units
- 243campaign-wide
Defect and consequence
Defect: Spartan Fire, LLC (Spartan Fire) is recalling certain 2019-2021 Spartan Fire Gladiator and MetroStar vehicles. Pressure may build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
Why it matters: A loss of power steering assist may increase the risk of a crash.
Remedy
Spartan Fire will notify owners, and dealers will provide a new power steering pump, free of charge. The recall began on June 4, 2021. Owners may contact Spartan Fire customer service at 1-517-543-6400.
Owner notification: June 4, 2021 · Filing manufacturer: Spartan Fire, LLC
NHTSA 21V103000
- Component
- STEERING, SUSPENSION
- Report received
- February 22, 2021
- Potential units
- 73campaign-wide
Defect and consequence
Defect: Spartan Fire, LLC (Spartan Fire) is recalling certain 2019-2021 Gladiator and MetroStar vehicles. The steering gear mounting bolts may become loose and back out, resulting in difficulty steering.
Why it matters: Difficulty steering, or the inability to steer in both directions, can increase the risk of a crash.
Remedy
Spartan Fire will notify owners, and dealers will replace the steering gear mounting bolts and washers, free of charge. The recall is expected to begin March 22, 2021. Owners may contact Spartan Fire customer service at 1-517-543-6400. Spartan Fire's number for this recall is 21-01.
Owner notification: April 15, 2021 · Filing manufacturer: Spartan Fire, LLC
NHTSA 20V762000
- Component
- ELECTRICAL SYSTEM
- Report received
- December 10, 2020
- Potential units
- 193campaign-wide
Defect and consequence
Defect: Spartan Fire, LLC (Spartan Fire) is recalling certain 2019-2021 Gladiator and MetroStar vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Why it matters: Operator of vehicle may not be able to read the LCD screen and may not be able to use buttons or both unless they reset the power. If the LCD display appears blank, emergency personnel may not have immediate access to the functions and controls operated by the LCD screen which could delay emergency operations, increasing the risk of injury.
Remedy
Spartan Fire will notify owners, and dealers will replace the unit or apply a retrofit remedy, free of charge. The recall began December 23, 2020. Owners may contact Spartan Fire customer service at 1-517-543-6400.
Owner notification: December 23, 2020 · Filing manufacturer: Spartan Fire, LLC
02 / COMPONENT BREADTH