01 / OFFICIAL CAMPAIGNS
2021 Roadtrek Zion recall campaigns
NHTSA 23V112000
- Component
- EQUIPMENT
- Report received
- February 22, 2023
- Potential units
- 54campaign-wide
Defect and consequence
Defect: Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Zion, Chase, Zion Slumber, Play, Play Slumber, Zion SRT and Play SRT recreational vehicles, equipped with certain SDS2 2-burner drop-in cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
Why it matters: A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will install a regulator support bracket in unsold vehicles. The remedy for sold units include inspecting the burner tubes, and repair, as necessary, free of charge. Previously sold units will be inspected and replace the cooktop as necessary, free of charge. Owner notification letters were mailed May 8, 2023. Owners may contact Roadtrek customer service at 1-888-762-3873. Roadtrek's number for this recall is NHTSA Recall 23E002.
Owner notification: May 8, 2023 · Filing manufacturer: Roadtrek Inc.
NHTSA 22V492000
- Component
- EQUIPMENT
- Report received
- July 8, 2022
- Potential units
- 785campaign-wide
Defect and consequence
Defect: Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Zion, Zion SRT, Zion Slumber, Chase, Play, Play SRT, and Play Slumber motorhomes. The output line on the LPG tanks may not connect properly to the shut off valve, which can cause a propane leak.
Why it matters: A propane leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed in September 8, 2022. Owners may contact Roadtrek customer service at 1-888-762-3873.
Owner notification: August 8, 2022 · Filing manufacturer: Roadtrek Inc.
NHTSA 22V385000
- Component
- EQUIPMENT
- Report received
- May 27, 2022
- Potential units
- 99campaign-wide
Defect and consequence
Defect: Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Play, Play SRT, Play Slumber, Chase, SS Agile, Zion, Zion SRT, and Zion Slumber recreational vehicles, equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.
Why it matters: A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will replace the cooktops, free of charge. Owner notification letters were mailed July 22, 2022. Owners may contact Roadtrek customer service at 1-888-762-3873.
Owner notification: July 22, 2022 · Filing manufacturer: Roadtrek Inc.
NHTSA 22V065000
- Component
- EQUIPMENT
- Report received
- February 7, 2022
- Potential units
- 29campaign-wide
Defect and consequence
Defect: Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Zion, Zion SRT, Zion Slumber, Chase, Play, and Play Slumber recreational vehicles. The propane line may not be attached to the water heater.
Why it matters: An unattached propane line can cause gas to enter the vehicle, increasing the risk of a fire.
Remedy
Dealers will inspect and attach the propane line, as necessary, and test the propane system, free of charge. Owners may contact Roadtrek customer service at 1-888-762-3873. Roadtrek's number for this recall is 2022-01.
Owner notification: February 8, 2022 · Filing manufacturer: Roadtrek Inc.
NHTSA 21V477000
- Component
- EQUIPMENT
- Report received
- June 25, 2021
- Potential units
- 122campaign-wide
Defect and consequence
Defect: Roadtrek Inc. (Roadtrek) is recalling certain 2020-2021 Zion, Zion SRT, Play, and Slumber vehicles. An incorrect gas detector that is missing the carbon monoxide alarm may have been installed.
Why it matters: The presence of carbon monoxide gas may not be detected, increasing the risk of injury or death.
Remedy
Roadtrek will ship owners a carbon monoxide detector to mount to their vehicle, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Roadtrek customer service at 1-519-745-1160. Roadtrek's number for this recall is 2021-02.
Owner notification: June 29, 2021 · Filing manufacturer: Roadtrek Inc.
NHTSA 21V356000
- Component
- ELECTRICAL SYSTEM, EQUIPMENT
- Report received
- May 14, 2021
- Potential units
- 70campaign-wide
Defect and consequence
Defect: Roadtrek Inc. (Roadtrek) is recalling certain 2020-2021 Zion, Zion SRT, and Play motorhomes. The undermount generator that charges the Absorbed Glass Mat (AGM) house batteries may have a faulty internal regulator, which could damage the AGM batteries and cause electrical system failure.
Why it matters: Damaged AGM battery caps can detach. In addition, a damaged AGM battery that is replaced with a lead-acid battery can lead to an acid spill. Either of these scenarios can increase the risk of injury.
Remedy
Dealers will inspect and if necessary, replace the undermount AGM generator, free of charge. Owner notification letters were mailed May 26, 2021. Owners may contact Roadtrek customer service at 1-888-762-3873.
Owner notification: May 26, 2021 · Filing manufacturer: Roadtrek Inc.
02 / COMPONENT BREADTH