01 / OFFICIAL CAMPAIGNS
2021 Ram Promaster City recall campaigns
NHTSA 21V728000
- Component
- EXTERIOR LIGHTING
- Report received
- September 21, 2021
- Potential units
- 23,853campaign-wide
Defect and consequence
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment.".
Why it matters: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Owner notification: October 28, 2021 · Filing manufacturer: Chrysler (FCA US, LLC)
NHTSA 21V699000
- Component
- SEAT BELTS
- Report received
- September 9, 2021
- Potential units
- 10,372campaign-wide
Defect and consequence
Defect: Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection.".
Why it matters: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Owner notification: October 28, 2021 · Filing manufacturer: Chrysler (FCA US, LLC)
NHTSA 21V147000
- Component
- SERVICE BRAKES, HYDRAULIC
- Report received
- March 9, 2021
- Potential units
- 4campaign-wide
Defect and consequence
Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Why it matters: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy
FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Owner notification: March 30, 2021 · Filing manufacturer: Chrysler (FCA US, LLC)
02 / COMPONENT BREADTH