01 / OFFICIAL CAMPAIGNS
2021 Polestar Polestar 1 recall campaigns
NHTSA 23V361000
- Component
- ELECTRICAL SYSTEM
- Report received
- May 22, 2023
- Potential units
- 66campaign-wide
Defect and consequence
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
Why it matters: The high-voltage battery overheating increases the risk of a fire.
Remedy
Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V-926 (R10216). Any vehicle that received the interim repair under Recall 22V-926 (R10202) will still need to have the remedy for 23V-361 (R10216) performed.
Owner notification: June 26, 2023 · Filing manufacturer: Polestar Automotive USA, Inc.
NHTSA 22V926000
- Component
- ELECTRICAL SYSTEM
- Report received
- December 14, 2022
- Potential units
- 66campaign-wide
Defect and consequence
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
Why it matters: The high-voltage battery overheating increases the risk of a fire.
Remedy
Dealers will replace the high-voltage battery cells, free of charge. Remedy parts are expected to become ready by June 2023. As an interim repair, owners will need to take their vehicle to a dealership for a software update. Interim notices were mailed January 31, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10202. Note: This recall has been superseded by Recall 23V361 (R102316). Any vehicle that received the interim repair under Recall 22V926 (R10202) will still need to have the remedy for 23V361 (R102316) performed.
Owner notification: May 22, 2023 · Filing manufacturer: Polestar Automotive USA, Inc.
NHTSA 21V683000
- Component
- SEAT BELTS
- Report received
- September 1, 2021
- Potential units
- 2campaign-wide
Defect and consequence
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 Polestar PS1 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection.".
Why it matters: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10112.
Owner notification: October 22, 2021 · Filing manufacturer: Polestar Automotive USA, Inc.
02 / COMPONENT BREADTH