01 / OFFICIAL CAMPAIGNS
2021 Infiniti Q50 recall campaigns
NHTSA 21V599000
- Component
- BACK OVER PREVENTION
- Report received
- August 2, 2021
- Potential units
- 3,569campaign-wide
Defect and consequence
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".
Why it matters: A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Owner notification: September 14, 2021 · Filing manufacturer: Nissan North America, Inc.
NHTSA 21V402000
- Component
- STEERING, SUSPENSION
- Report received
- May 27, 2021
- Potential units
- 14,276campaign-wide
Defect and consequence
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Why it matters: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Remedy
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Owner notification: July 26, 2021 · Filing manufacturer: Nissan North America, Inc.
NHTSA 21V234000
- Component
- ENGINE AND ENGINE COOLING
- Report received
- April 4, 2021
- Potential units
- 12,943campaign-wide
Defect and consequence
Defect: Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
Why it matters: A lack of fuel may cause an engine stall, increasing the risk of a crash.
Remedy
INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.
Owner notification: May 25, 2021 · Filing manufacturer: Nissan North America, Inc.
02 / COMPONENT BREADTH