01 / OFFICIAL CAMPAIGNS
2021 Heartland Mallard recall campaigns
NHTSA 21V557000
- Component
- EQUIPMENT
- Report received
- July 22, 2021
- Potential units
- 649campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 North Trail and Mallard recreational trailers. The refrigerator roof vents were not routed properly during production.
Why it matters: An improperly routed vent may allow the refrigerator to overheat, increasing the risk of a fire. Further, exhaust gas trapped inside the vehicle can cause carbon monoxide poisoning, increasing the risk of injury or death.
Remedy
Dealers will inspect the roof vent, and repair the vent sleeve connection if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Owner notification: August 31, 2021 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 21V453000
- Component
- EQUIPMENT
- Report received
- June 17, 2021
- Potential units
- 2,486campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard, Wilderness, Trail Runner and 2020-2021 North Trail trailers. The LP gas lines may not have been tightened properly on the outside cooktops, which could result in a gas leak.
Why it matters: A gas leak can increase the risk of a fire.
Remedy
Dealers will inspect and tighten the LP gas lines, and test the propane system for leaks, free of charge. Owner notification letters were mailed August 10, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Owner notification: August 10, 2021 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 21V428000
- Component
- EQUIPMENT
- Report received
- June 4, 2021
- Potential units
- 22,326campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Why it matters: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Owner notification: August 3, 2021 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 21V009000
- Component
- SUSPENSION, TIRES
- Report received
- January 14, 2021
- Potential units
- 76campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard M180BH recreational trailers. These units had incorrect axle, rims, and tires installed during production.
Why it matters: The incorrect axles, rims, and tires can cause the trailer to be overloaded, increasing the risk of a crash.
Remedy
Heartland will notify owners, and dealers will replace the axle, rims, tires and the spare tire, free of charge. The recall began January 28, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Owner notification: January 28, 2021 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 20V486000
- Component
- EQUIPMENT
- Report received
- August 18, 2020
- Potential units
- 204campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard travel trailers. The liquid propane (LP) hose and connector may contact the suspension shackle.
Why it matters: Contact with the shackle can cause premature failure of the LP hose, increasing the risk of a fire in the presence of an ignition source.
Remedy
Heartland will notify owners, and dealers will relocate the hose to prevent the LP hose/connector from being able to make contact with the shackle. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Owner notification: October 9, 2020 · Filing manufacturer: Heartland Recreational Vehicles, LLC
02 / COMPONENT BREADTH