01 / OFFICIAL CAMPAIGNS
2021 Heartland Cyclone recall campaigns
NHTSA 22V018000
- Component
- TIRES
- Report received
- January 20, 2022
- Potential units
- 2,363campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021-2022 Cyclone, Fuel, Gravity, and Warrior vehicles equipped with certain Sailun tires, sizes ST235/80R16 and ST235/85R16. Due to a manufacturing issue, the tires may experience a belt separation.
Why it matters: Belt separation could lead to loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owner notification letters were mailed March 7, 2022. Owners may contact Heartland customer service at 1-877-262-8032 or Sailun customer service at 1-844-281-9696.
Owner notification: March 7, 2022 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 21V849000
- Component
- ELECTRICAL SYSTEM
- Report received
- November 1, 2021
- Potential units
- 1,783campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020-2021 Heartland Cyclone and 2019-2021 Road Warrior Toy Hauler recreational trailers. The transfer switch wire securement lugs may have been improperly tightened during production, causing the wires to come loose.
Why it matters: Loose wires can cause electrical arcing, increasing the risk of a fire.
Remedy
Dealers will inspect and tighten the securement lugs, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Owner notification: December 16, 2021 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 20V521000
- Component
- EQUIPMENT, STRUCTURE
- Report received
- August 28, 2020
- Potential units
- 1,409campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
Why it matters: If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
Remedy
Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Owner notification: October 9, 2020 · Filing manufacturer: Heartland Recreational Vehicles, LLC
02 / COMPONENT BREADTH