01 / OFFICIAL CAMPAIGNS
2021 Entegra Odyssey recall campaigns
NHTSA 24V245000
- Component
- SERVICE BRAKES, HYDRAULIC, STEERING
- Report received
- April 2, 2024
- Potential units
- 1,719campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Why it matters: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy
Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
Owner notification: July 22, 2024 · Filing manufacturer: Jayco, Inc.
NHTSA 22V290000
- Component
- STEERING
- Report received
- May 3, 2022
- Potential units
- 36campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Greyhawk, Greyhawk Prestige, Redhawk, Entegra Esteem, and Odyssey recreational vehicles. An inadequate connection between the power steering pressure line and the brake Hydroboost unit may result in a sudden loss of power steering fluid.
Why it matters: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy
Dealers will inspect the connection between the power steering lines and the Hydroboost unit, and replace the power steering lines, as necessary, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Jayco customer service at Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 22V-089.
Owner notification: June 15, 2022 · Filing manufacturer: Jayco, Inc.
NHTSA 20V780000
- Component
- EQUIPMENT
- Report received
- December 15, 2020
- Potential units
- 3,356campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
Why it matters: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy
Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.
Owner notification: February 3, 2021 · Filing manufacturer: Jayco, Inc.
02 / COMPONENT BREADTH