01 / OFFICIAL CAMPAIGNS
2020 Thor Motor Coach Outlaw recall campaigns
NHTSA 20V339000
- Component
- VISIBILITY
- Report received
- June 9, 2020
- Potential units
- 71campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.
Why it matters: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
Remedy
TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
Owner notification: July 10, 2020 · Filing manufacturer: Thor Motor Coach
NHTSA 19V609000
- Component
- ELECTRICAL SYSTEM
- Report received
- August 20, 2019
- Potential units
- 1,941campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2020 Chateau, Daybreak, Four Winds, Freedom Elite, Majestic, Outlaw and Quantum motorhomes. The battery cables may loosen on the battery isolation manager (BIM) or battery isolation relay (BIR), causing premature BIN/BIR failure or electrical arcing.
Why it matters: The loose connection can causing arcing, increasing the risk of a fire.
Remedy
TMC will notify owners, and dealers will install lock washers to properly secure the battery cable to the BIM/BIR. If the cable was loose, dealers will also replace the BIM/BIR, free of charge. The recall began October 10, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000172.
Owner notification: October 10, 2019 · Filing manufacturer: Thor Motor Coach
NHTSA 19V504000
- Component
- EQUIPMENT
- Report received
- June 30, 2019
- Potential units
- 1,554campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Why it matters: Unexpected movement of the slide-out room can increase the risk of a injury.
Remedy
TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
Owner notification: August 1, 2019 · Filing manufacturer: Thor Motor Coach
02 / COMPONENT BREADTH