01 / OFFICIAL CAMPAIGNS
2020 Jayco Travel Trailer White Hawk recall campaigns
NHTSA 21V425000
- Component
- EQUIPMENT
- Report received
- June 4, 2021
- Potential units
- 87,649campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Why it matters: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Owner notification: August 3, 2021 · Filing manufacturer: Jayco, Inc.
NHTSA 21V184000
- Component
- EQUIPMENT
- Report received
- March 17, 2021
- Potential units
- 18,636campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Why it matters: A gas leak can increase the risk of a fire.
Remedy
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.
Owner notification: May 3, 2021 · Filing manufacturer: Jayco, Inc.
NHTSA 19V873000
- Component
- STRUCTURE
- Report received
- December 10, 2019
- Potential units
- 51campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.
Why it matters: In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.
Remedy
Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.
Owner notification: December 20, 2019 · Filing manufacturer: Jayco, Inc.
NHTSA 19V516000
- Component
- SERVICE BRAKES, ELECTRIC
- Report received
- July 9, 2019
- Potential units
- 103campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk Travel Trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.
Why it matters: If the trailer separates from the tow vehicle, the breakaway switch may not activate the trailer brakes, increasing the risk of a crash.
Remedy
Jayco will notify owners, and dealers will inspect the breakaway switch for proper wiring , rewiring it as necessary, free of charge. The recall began July 12, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901438.
Owner notification: July 12, 2019 · Filing manufacturer: Jayco, Inc.
02 / COMPONENT BREADTH