01 / OFFICIAL CAMPAIGNS
2020 Jayco Fifth Wheel North Point recall campaigns
NHTSA 25V355000
- Component
- EQUIPMENT
- Report received
- May 29, 2025
- Potential units
- 69campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco North Point fifth wheel travel trailers. The certification labels may have the incorrect tire size information, causing the operator to install incorrect tires.
Why it matters: Towing a trailer with incorrect tires increases the risk of a crash.
Remedy
Jayco will mail correct certification labels to owners, free of charge. Owner notification letters were mailed June 13, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901633.
Owner notification: June 13, 2025 · Filing manufacturer: Jayco, Inc.
NHTSA 21V425000
- Component
- EQUIPMENT
- Report received
- June 4, 2021
- Potential units
- 87,649campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Why it matters: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Owner notification: August 3, 2021 · Filing manufacturer: Jayco, Inc.
NHTSA 20V665000
- Component
- SUSPENSION
- Report received
- October 29, 2020
- Potential units
- 735campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Fifth Wheel Northpoint 387RDFS(LZ) recreational trailers. The welds on the axle spindle may fail, causing the wheel/spindle assembly to break away from the axle tube.
Why it matters: If the wheel/spindle assembly separates from the axle tube, it can increase the risk of a crash.
Remedy
Jayco will notify owners, and dealers will inspect the axle, and replace if necessary, free of charge. The recall began December 30, 2020. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9901526.
Owner notification: December 30, 2020 · Filing manufacturer: Jayco, Inc.
NHTSA 20V336000
- Component
- VISIBILITY
- Report received
- June 9, 2020
- Potential units
- 1,105campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Why it matters: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Owner notification: June 15, 2020 · Filing manufacturer: Jayco, Inc.
02 / COMPONENT BREADTH