01 / OFFICIAL CAMPAIGNS
2020 Hyundai Nexo recall campaigns
NHTSA 24V761000
- Component
- FUEL SYSTEM, OTHER, FUEL/PROPULSION SYSTEM
- Report received
- October 11, 2024
- Potential units
- 1,545campaign-wide
Defect and consequence
Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
Why it matters: A vehicle fire increases the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.
Owner notification: January 6, 2025 · Filing manufacturer: Hyundai Motor America
NHTSA 22V258000
- Component
- ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER
- Report received
- April 14, 2022
- Potential units
- 922campaign-wide
Defect and consequence
Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.
Why it matters: A hydrogen gas leak can increase the risk of a fire while parked or driving.
Remedy
Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 225.
Owner notification: August 12, 2022 · Filing manufacturer: Hyundai Motor America
NHTSA 20V748000
- Component
- SERVICE BRAKES, HYDRAULIC
- Report received
- December 1, 2020
- Potential units
- 8,176campaign-wide
Defect and consequence
Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
Why it matters: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.
Remedy
Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.
Owner notification: January 25, 2021 · Filing manufacturer: Hyundai Motor America
NHTSA 20V213000
- Component
- ELECTRICAL SYSTEM
- Report received
- April 9, 2020
- Potential units
- 11,870campaign-wide
Defect and consequence
Defect: Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.
Why it matters: Unintended vehicle movement increases the risk of a crash.
Remedy
Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.
Owner notification: June 3, 2020 · Filing manufacturer: Hyundai Motor America
02 / COMPONENT BREADTH