01 / OFFICIAL CAMPAIGNS
2020 Highland Ridge Fw Silverstar recall campaigns
NHTSA 21V430000
- Component
- EQUIPMENT
- Report received
- June 4, 2021
- Potential units
- 3,072campaign-wide
Defect and consequence
Defect: Highland Ridge RV (Highland) is recalling certain 2020-2021 Mesa Ridge Limited, Mesa Ridge Lite, Open Range Light, Open Range Ultra Lite, 2019-2020 Mesa Ridge, 2019-2021 Open Range, 2020 Silverstar Limited and Silverstar Lite fifth wheel and travel trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Why it matters: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Highland customer service at 1-260-768-7771.
Owner notification: August 3, 2021 · Filing manufacturer: Highland Ridge RV
NHTSA 21V179000
- Component
- EQUIPMENT
- Report received
- March 16, 2021
- Potential units
- 2,906campaign-wide
Defect and consequence
Defect: Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas leak.
Why it matters: A gas leak can increase the risk of a fire.
Remedy
Highland Ridge will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner letters were mailed on May 3, 2021. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904564.
Owner notification: May 3, 2021 · Filing manufacturer: Highland Ridge RV
NHTSA 20V338000
- Component
- VISIBILITY
- Report received
- June 9, 2020
- Potential units
- 80campaign-wide
Defect and consequence
Defect: Highland Ridge RV (Highland Ridge) is recalling certain 2020 Ridge, Open Range, and Silverstar recreational trailers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Why it matters: If the window glass detaches while the trailer is moving it could become a projectile, increasing the risk of a crash.
Remedy
Highland RV will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Highland RV customer service at 1-260-768-7771. Highland RV's number for this recall is 9901508.
Owner notification: June 15, 2020 · Filing manufacturer: Highland Ridge RV
02 / COMPONENT BREADTH