01 / OFFICIAL CAMPAIGNS
2020 Heartland Elkridge recall campaigns
NHTSA 20V521000
- Component
- EQUIPMENT, STRUCTURE
- Report received
- August 28, 2020
- Potential units
- 1,409campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
Why it matters: If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
Remedy
Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Owner notification: October 9, 2020 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 20V084000
- Component
- EQUIPMENT
- Report received
- February 13, 2020
- Potential units
- 487campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Bighorn Traveler, Elkridge, Milestone, and Pioneer Fifth Wheel trailers. The smoke detector may be incorrectly located in the bedroom.
Why it matters: In the event of a fire, the smoke detector may not provide adequate warning for the occupants to be able to escape safely, increasing the risk of injury.
Remedy
Heartland will notify owners, and dealers will either relocate the detector or add an additional one, free of charge. The recall began May 11, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Owner notification: May 11, 2020 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 19V525000
- Component
- ELECTRICAL SYSTEM
- Report received
- July 12, 2019
- Potential units
- 5,598campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.
Why it matters: Overheating of the connection can increase the risk of a fire.
Remedy
Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.
Owner notification: September 5, 2019 · Filing manufacturer: Heartland Recreational Vehicles, LLC
02 / COMPONENT BREADTH