01 / OFFICIAL CAMPAIGNS
2020 Forest River Surveyor recall campaigns
NHTSA 20V360000
- Component
- EQUIPMENT
- Report received
- June 19, 2020
- Potential units
- 176campaign-wide
Defect and consequence
Defect: Forest River, Inc. (Forest River) is recalling certain 2020 Surveyor recreational trailers equipped with a specific 30K BTU furnace. The furnace may not have been properly secured inside the furnace cabinet, allowing it to move freely inside the cabinet.
Why it matters: If the furnace moves within the cabinet, it may detach from the exhaust vent, possibly causing a build up of carbon monoxide inside the vehicle, increasing the risk of carbon monoxide poisoning or death.
Remedy
Forest River will notify owners, and dealers will secure the furnace and verify the exhaust vent connections, free of charge. The recall began July 1, 2020. Owners may contact Forest River customer service at 1-574-642-3119 Option 2. Forest River's number for this recall is 47-1175.
Owner notification: July 1, 2020 · Filing manufacturer: Forest River, Inc.
NHTSA 20V297000
- Component
- EQUIPMENT, TRAILER HITCHES
- Report received
- May 22, 2020
- Potential units
- 88campaign-wide
Defect and consequence
Defect: Forest River, Inc. (Forest River) is recalling certain 2020-2021 Surveyor Travel Trailers, model SVT296QBLE. The safety chains are insufficient for the trailer's Gross Vehicle Weight Rating (GVWR) and may break in the event of the trailer coming unhitched.
Why it matters: If the vehicle trailer becomes detached from the tow-vehicle, the safety chains may break, leading to complete detachment and potential property damage, personal injury or a crash.
Remedy
Forest River will notify owners, and a dealer or service center will replace the safety chains, free of charge. The recall began June 8, 2020. Owners may contact Forest River customer service at 1-574-642-3112. Forest River's number for this recall is 37-1170.
Owner notification: June 8, 2020 · Filing manufacturer: Forest River, Inc.
NHTSA 20V075000
- Component
- EQUIPMENT, TIRES
- Report received
- February 12, 2020
- Potential units
- 4,464campaign-wide
Defect and consequence
Defect: Forest River, Inc. (Forest River) is recalling certain 2019-2020 Surveyor, NO BO, Cherokee, R. POD, Clipper, Viking, Independence, Puma and East to West trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.
Why it matters: If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.
Remedy
Forest River will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 20, 2020. Owners may contact Surveyor, NO BO, R. and POD customer service at 1-574-642-3119, Independence, Viking, and Clipper customer service at 1-269-467-4600, Puma customer service at -574-642-0606, East and West customer service at 1-574-264-6664 or Cherokee customer service at 1-877-426-5337. Forest River's number for this recall is 51-1133.
Owner notification: March 20, 2020 · Filing manufacturer: Forest River, Inc.
NHTSA 19V772000
- Component
- ELECTRICAL SYSTEM, EQUIPMENT
- Report received
- October 25, 2019
- Potential units
- 19campaign-wide
Defect and consequence
Defect: Forest River, Inc. (Forest River) is recalling certain 2020 Surveyor trailers, model SVT33KFKDS. A fuse of the incorrect amperage was installed for the 12V refrigerator, potentially allowing the wiring to overheat.
Why it matters: If the wiring overheats, an electrical short can occur, increasing the risk of a fire.
Remedy
Forest River has notified owners, and dealers will replace the incorrect fuse with one of the correct amperage, free of charge. The recall began November 7, 2019. Owners may contact Forest River customer service at 1-260-499-2100. Forest River's number for this recall is 37-1108.
Owner notification: November 7, 2019 · Filing manufacturer: Forest River, Inc.
02 / COMPONENT BREADTH