01 / OFFICIAL CAMPAIGNS
2020 Eldorado Axess recall campaigns
NHTSA 23V811000
- Component
- POWER TRAIN
- Report received
- December 4, 2023
- Potential units
- 443campaign-wide
Defect and consequence
Defect: Eldorado National-California, Inc (Eldorado National-California) is recalling certain 2019-2023 Axess and EZR vehicles. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Why it matters: A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy
Eldorado National-California will work with the equipment manufacturer, Allison Transmission Inc., to inspect, and if necessary, tighten loose transmission yoke bolts, free of charge. Owner notification letters were mailed February 08, 2024. Owners may contact Eldorado National-California customer service at 1-951-684-6868.
Owner notification: February 8, 2024 · Filing manufacturer: Eldorado National- California, Inc.
NHTSA 21V330000
- Component
- FUEL SYSTEM, DIESEL
- Report received
- May 10, 2021
- Potential units
- 266campaign-wide
Defect and consequence
Defect: Eldorado National-California, Inc. (Eldorado National-California) is recalling certain 2017-2020 Axess, EXRM, and XHF vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Why it matters: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 18, 2021. Owners may contact Eldorado National-California customer service at 1-951-684-6868.
Owner notification: June 18, 2021 · Filing manufacturer: Eldorado National- California, Inc.
NHTSA 20V223000
- Component
- FUEL SYSTEM, OTHER
- Report received
- April 20, 2020
- Potential units
- 419campaign-wide
Defect and consequence
Defect: Eldorado National-California, Inc. (Eldorado National-California) is recalling certain 2018-2020 EZ Rider, XHF, and Axess vehicles powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRDs) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.
Why it matters: If the fuel system ruptures from being exposed to heat, there would be an increased the risk of injury.
Remedy
Eldorado National-California will work with Agility to notify customers, and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Eldorado National-California customer service at 1-909-591-9557.
Owner notification: May 15, 2020 · Filing manufacturer: Eldorado National- California, Inc.
02 / COMPONENT BREADTH