01 / OFFICIAL CAMPAIGNS
2020 E-One Commercial recall campaigns
NHTSA 24V006000
- Component
- ELECTRICAL SYSTEM
- Report received
- January 8, 2024
- Potential units
- 408campaign-wide
Defect and consequence
Defect: E-One Incorporated (E-One) is recalling certain 2021-2023 ARFF, Cyclone N, 2020-2024 Commercial, 2020, 2022-2023 Cyclone 2, 2023 Cyclone E, 2022 Typhoon, and 2020-2023 Typhoon N vehicles. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.
Why it matters: Overloaded electrical circuits can overheat, increasing the risk of fire.
Remedy
The equipment manufacturer, Weldon, will update the firmware, free of charge. Owner notification letters were mailed January 24, 2024. Owners may contact E-One customer service at 1-352-237-1122.
Owner notification: January 24, 2024 · Filing manufacturer: E-One Incorporated
NHTSA 22V538000
- Component
- ELECTRICAL SYSTEM
- Report received
- July 26, 2022
- Potential units
- 78campaign-wide
Defect and consequence
Defect: E-One Incorporated (E-One) is recalling certain 2019-2021 Cyclone 2, 2020 Commercial, Quest 2, 2020-2021 Typhoon, 2021 Cyclone N, and 2020-2022 Typhoon N fire trucks. The neutral screw connection within the QO Plug-On Neutral Load Center may be loose. If that connection is loose, the affected load center can overheat.
Why it matters: An overheated load center can increase the risk of a fire.
Remedy
Dealers will inspect and repair, or replace the load center, free of charge. Owner notification letters were mailed October 24, 2022. Owners may contact E-One's customer service at 1-352-237-1122.
Owner notification: October 24, 2022 · Filing manufacturer: E-One Incorporated
NHTSA 20V752000
- Component
- ELECTRICAL SYSTEM
- Report received
- December 4, 2020
- Potential units
- 195campaign-wide
Defect and consequence
Defect: E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.
Why it matters: A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.
Remedy
E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.
Owner notification: January 26, 2021 · Filing manufacturer: E-One Incorporated
02 / COMPONENT BREADTH