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RECALLROADTHE CAMPAIGN RECORD

MODEL-YEAR RECALL REPORT

2020 Crossroads Sunset recalls

NHTSA's September 21, 2026 snapshot lists 3 safety recall campaigns for the 2020 Crossroads Sunset, spanning 3 component groups. A model match does not confirm that a specific VIN is included.

Official source: NHTSA recall campaign file · Snapshot September 21, 2026

Distinct campaigns3not VIN-specific
Component groups3distinct top-level categories
Latest recordJanuary 23, 2020report received
VIN resultNot checkeduse official lookup

01 / OFFICIAL CAMPAIGNS

2020 Crossroads Sunset recall campaigns

The 2020 Crossroads Sunset report contains 3 distinct NHTSA campaigns; the most recently received record is campaign 20V037000 dated January 23, 2020.
CAMPAIGN

NHTSA 20V037000

Component
ELECTRICAL SYSTEM
Report received
January 23, 2020
Potential units
1,112campaign-wide
Defect and consequence

Defect: Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.

Why it matters: In the event of a short circuit in the wiring, there may be an increased risk of fire.

Remedy

Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.

Owner notification: March 3, 2020 · Filing manufacturer: Keystone RV Company

CAMPAIGN

NHTSA 19V763000

Component
EQUIPMENT
Report received
October 25, 2019
Potential units
157campaign-wide
Defect and consequence

Defect: Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.

Why it matters: If the cooktop burner flames invert, there is an increased risk of a fire and injury.

Remedy

Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-362.

Owner notification: November 18, 2019 · Filing manufacturer: Keystone RV Company

CAMPAIGN

NHTSA 19V517000

Component
SERVICE BRAKES, ELECTRIC
Report received
July 10, 2019
Potential units
485campaign-wide
Defect and consequence

Defect: Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Hampton and Sunset recreational trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.

Why it matters: If the trailer detaches from the tow vehicle, the breakaway switch may not activate the brakes, increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will rewire the breakaway switch, free of charge. The recall began July 29, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-357.

Owner notification: July 29, 2019 · Filing manufacturer: Keystone RV Company

02 / COMPONENT BREADTH

What defects are listed for the 2020 Crossroads Sunset?

The most frequent component groups in 2020 Crossroads Sunset campaign records are Service Brakes, Electric (1), Equipment (1), Electrical System (1); these counts describe filed campaigns rather than observed failure rates.
Service Brakes, Electric1
Equipment1
Electrical System1

03 / MODEL-YEAR CONTEXT

How the 2020 Crossroads Sunset compares across model years

RecallRoad publishes 1 model-year reports for the Crossroads Sunset, spanning 2020–2020; each year keeps its NHTSA campaign count separate.
Open the complete Crossroads Sunset model history →