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RECALLROADTHE CAMPAIGN RECORD

MODEL-YEAR RECALL REPORT

2020 Crossroads Cruiser recalls

NHTSA's September 21, 2026 snapshot lists 3 safety recall campaigns for the 2020 Crossroads Cruiser, spanning 3 component groups. A model match does not confirm that a specific VIN is included.

Official source: NHTSA recall campaign file · Snapshot September 21, 2026

Distinct campaigns3not VIN-specific
Component groups3distinct top-level categories
Latest recordJanuary 23, 2020report received
VIN resultNot checkeduse official lookup

01 / OFFICIAL CAMPAIGNS

2020 Crossroads Cruiser recall campaigns

The 2020 Crossroads Cruiser report contains 3 distinct NHTSA campaigns; the most recently received record is campaign 20V037000 dated January 23, 2020.
CAMPAIGN

NHTSA 20V037000

Component
ELECTRICAL SYSTEM
Report received
January 23, 2020
Potential units
1,112campaign-wide
Defect and consequence

Defect: Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.

Why it matters: In the event of a short circuit in the wiring, there may be an increased risk of fire.

Remedy

Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.

Owner notification: March 3, 2020 · Filing manufacturer: Keystone RV Company

CAMPAIGN

NHTSA 19V596000

Component
TRAILER HITCHES
Report received
August 14, 2019
Potential units
9campaign-wide
Defect and consequence

Defect: Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser 29SI, 27MK, 28RD, 24RL, and 29RK fifth-wheel trailers equipped with Morryde Rotating Pin Boxes. These pin boxes may be attached with bolts that are too short.

Why it matters: In certain conditions, the incorrect bolts could allow the pin box to rotate in two places rather than one, increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall began on October 2, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-358.

Owner notification: October 2, 2019 · Filing manufacturer: Keystone RV Company

CAMPAIGN

NHTSA 19V440000

Component
EQUIPMENT
Report received
June 11, 2019
Potential units
54campaign-wide
Defect and consequence

Defect: Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser fifth wheel recreational trailers, models 27MK, 29SI, 28RD, 24RL and 29RK. The furnace exhaust vent may be missing.

Why it matters: If the furnace is used without an exhaust vent installed, carbon monoxide poisoning may result, increases the risk of injury.

Remedy

Keystone will notify owners, and dealers will install a furnace exhaust vent if it is missing, free of charge. The recall is expected to begin July 10, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-355.

Owner notification: July 12, 2019 · Filing manufacturer: Keystone RV Company

02 / COMPONENT BREADTH

What defects are listed for the 2020 Crossroads Cruiser?

The most frequent component groups in 2020 Crossroads Cruiser campaign records are Equipment (1), Trailer Hitches (1), Electrical System (1); these counts describe filed campaigns rather than observed failure rates.
Equipment1
Trailer Hitches1
Electrical System1

03 / MODEL-YEAR CONTEXT

How the 2020 Crossroads Cruiser compares across model years

RecallRoad publishes 3 model-year reports for the Crossroads Cruiser, spanning 2016–2020; each year keeps its NHTSA campaign count separate.
Open the complete Crossroads Cruiser model history →