01 / OFFICIAL CAMPAIGNS
2019 Thor Palazzo recall campaigns
NHTSA 19V504000
- Component
- EQUIPMENT
- Report received
- June 30, 2019
- Potential units
- 1,554campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Why it matters: Unexpected movement of the slide-out room can increase the risk of a injury.
Remedy
TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
Owner notification: August 1, 2019 · Filing manufacturer: Thor Motor Coach
NHTSA 19V200000
- Component
- STEERING, SUSPENSION
- Report received
- March 14, 2019
- Potential units
- 12campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2019 Aria, and 2019 Palazzo motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Why it matters: Loose steering and tie rod arm bolts can cause separation of the tie rod arm from the front wheels, increasing the risk of a crash.
Remedy
TMC has notified owners, and DTNA dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began on March 15, 2019. Owners may contact Daimler Trucks North America at 1-800-547-0712 to locate a Qualified Service Center or may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000166.
Owner notification: March 14, 2019 · Filing manufacturer: Thor Motor Coach
NHTSA 18V763000
- Component
- ELECTRICAL SYSTEM, EXTERIOR LIGHTING
- Report received
- October 30, 2018
- Potential units
- 1,769campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Why it matters: Nonfunctioning lights can increase the risk of a crash.
Remedy
The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.
Owner notification: October 30, 2018 · Filing manufacturer: Thor Motor Coach
02 / COMPONENT BREADTH