01 / OFFICIAL CAMPAIGNS
2019 Thor Motor Coach Venetian recall campaigns
NHTSA 21V522000
- Component
- EQUIPMENT, STRUCTURE
- Report received
- July 8, 2021
- Potential units
- 521campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Why it matters: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.
Owner notification: September 8, 2021 · Filing manufacturer: Thor Motor Coach
NHTSA 20V559000
- Component
- TIRES
- Report received
- September 15, 2020
- Potential units
- 1,631campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Why it matters: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy
TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.
Owner notification: November 2, 2020 · Filing manufacturer: Thor Motor Coach
NHTSA 20V418000
- Component
- ELECTRICAL SYSTEM, EXTERIOR LIGHTING
- Report received
- July 20, 2020
- Potential units
- 2,417campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Why it matters: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy
TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Owner notification: October 6, 2021 · Filing manufacturer: Thor Motor Coach
NHTSA 20V167000
- Component
- SERVICE BRAKES, AIR
- Report received
- March 20, 2020
- Potential units
- 85campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Aria 3401, 3601, 3901, 3902, and Venetian G36, J40, L40, M37, R40, and S40 motorhomes built on DTNA chassis. The brake caliper mounting bolts may have been insufficiently tightened.
Why it matters: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy
DTNA will notify owners, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall began on May 20, 2020. Owners may contact DTNA customer service at 1-800-547-0712 or TMC customer service at 1-877-855-2867.
Owner notification: May 20, 2020 · Filing manufacturer: Thor Motor Coach
NHTSA 19V799000
- Component
- EXTERIOR LIGHTING
- Report received
- November 7, 2019
- Potential units
- 1,785campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment.".
Why it matters: The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.
Remedy
TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.
Owner notification: January 2, 2020 · Filing manufacturer: Thor Motor Coach
NHTSA 18V780000
- Component
- SERVICE BRAKES, AIR
- Report received
- November 5, 2018
- Potential units
- 134campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2019 Thor Aria and Venetian motorhomes. The brake caliper mounting bolts may have been insufficiently tightened.
Why it matters: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy
TMC will notify owners, and Daimler Trucks North America (DTNA) authorized service facilities will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 5, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000164.
Owner notification: December 5, 2018 · Filing manufacturer: Thor Motor Coach
NHTSA 18V763000
- Component
- ELECTRICAL SYSTEM, EXTERIOR LIGHTING
- Report received
- October 30, 2018
- Potential units
- 1,769campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Why it matters: Nonfunctioning lights can increase the risk of a crash.
Remedy
The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.
Owner notification: October 30, 2018 · Filing manufacturer: Thor Motor Coach
NHTSA 18V507000
- Component
- SERVICE BRAKES, HYDRAULIC
- Report received
- August 2, 2018
- Potential units
- 175campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2018 Thor Aria motorhomes and 2017-2019 Thor Venetian motorhomes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Why it matters: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Remedy
TMC will notify owners, and authorized Daimler Trucks service centers will inspect the caliper mounting bolts and tighten them to the proper specification, free of charge. The recall began September 4, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000159.
Owner notification: September 4, 2018 · Filing manufacturer: Thor Motor Coach
02 / COMPONENT BREADTH