01 / OFFICIAL CAMPAIGNS
2019 Sutphen Fire Truck recall campaigns
NHTSA 21V962000
- Component
- FUEL SYSTEM, DIESEL
- Report received
- December 13, 2021
- Potential units
- 184campaign-wide
Defect and consequence
Defect: Sutphen Corporation (Sutphen) is recalling certain 2016-2020 Sutphen fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Why it matters: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owners were notified of the defect on January 4, 2021. Owners may contact Sutphen customer service at 1-614-889-1005.
Owner notification: January 4, 2022 · Filing manufacturer: Sutphen Corporation
NHTSA 21V580000
- Component
- FUEL SYSTEM, DIESEL
- Report received
- July 29, 2021
- Potential units
- 604campaign-wide
Defect and consequence
Defect: Sutphen Corporation (Sutphen) is recalling certain 2017-2020 Fire Trucks. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Why it matters: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect the rail threads and fuel lines for damage, and replace the rail as necessary, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Sutphen customer service at 1-614-889-1005.
Owner notification: September 13, 2021 · Filing manufacturer: Sutphen Corporation
NHTSA 21V412000
- Component
- EQUIPMENT
- Report received
- June 2, 2021
- Potential units
- 8campaign-wide
Defect and consequence
Defect: Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
Why it matters: Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
Remedy
Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.
Owner notification: October 6, 2021 · Filing manufacturer: Sutphen Corporation
02 / COMPONENT BREADTH