01 / OFFICIAL CAMPAIGNS
2019 Ram Promaster recall campaigns
NHTSA 25V876000
- Component
- EQUIPMENT ADAPTIVE/MOBILITY
- Report received
- December 17, 2025
- Potential units
- 86campaign-wide
Defect and consequence
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Why it matters: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Owner notification: February 5, 2026 · Filing manufacturer: Rollx Vans
NHTSA 25V720000
- Component
- ENGINE AND ENGINE COOLING
- Report received
- October 23, 2025
- Potential units
- 300,691campaign-wide
Defect and consequence
Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Why it matters: Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Owner notification: December 11, 2025 · Filing manufacturer: Chrysler (FCA US, LLC)
NHTSA 25V552000
- Component
- BACK OVER PREVENTION
- Report received
- August 26, 2025
- Potential units
- 219,577campaign-wide
Defect and consequence
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Why it matters: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Owner notification: July 21, 2026 · Filing manufacturer: Chrysler (FCA US, LLC)
NHTSA 23V301000
- Component
- POWER TRAIN
- Report received
- April 27, 2023
- Potential units
- 165,503campaign-wide
Defect and consequence
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Why it matters: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Owner notification: June 22, 2023 · Filing manufacturer: Chrysler (FCA US, LLC)
NHTSA 20V582000
- Component
- POWER TRAIN
- Report received
- October 15, 2020
- Potential units
- 20campaign-wide
Defect and consequence
Defect: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Why it matters: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Owner notification: Date not reported · Filing manufacturer: Prime-Time Specialty Vehicles
NHTSA 20V250000
- Component
- SEAT BELTS
- Report received
- May 5, 2020
- Potential units
- 5campaign-wide
Defect and consequence
Defect: National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies.".
Why it matters: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy
National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.
Owner notification: May 19, 2020 · Filing manufacturer: National Van Builders, Inc.
NHTSA 20V222000
- Component
- SEAT BELTS
- Report received
- April 20, 2020
- Potential units
- 205campaign-wide
Defect and consequence
Defect: TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies.".
Why it matters: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy
TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
Owner notification: May 13, 2020 · Filing manufacturer: TransitWorks
NHTSA 20V036000
- Component
- POWER TRAIN
- Report received
- January 23, 2020
- Potential units
- 222,207campaign-wide
Defect and consequence
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Why it matters: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Owner notification: May 26, 2020 · Filing manufacturer: Chrysler (FCA US LLC)
NHTSA 19V333000
- Component
- SEATS
- Report received
- April 29, 2019
- Potential units
- 544campaign-wide
Defect and consequence
Defect: New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Why it matters: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Owner notification: May 27, 2019 · Filing manufacturer: New England Wheels
02 / COMPONENT BREADTH