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RECALLROADTHE CAMPAIGN RECORD

MODEL-YEAR RECALL REPORT

2019 Mci J4500 recalls

NHTSA's September 21, 2026 snapshot lists 12 safety recall campaigns for the 2019 Mci J4500, spanning 8 component groups. A model match does not confirm that a specific VIN is included.

Official source: NHTSA recall campaign file · Snapshot September 21, 2026

Distinct campaigns12not VIN-specific
Component groups8distinct top-level categories
Latest recordDecember 10, 2025report received
VIN resultNot checkeduse official lookup

01 / OFFICIAL CAMPAIGNS

2019 Mci J4500 recall campaigns

The 2019 Mci J4500 report contains 12 distinct NHTSA campaigns; the most recently received record is campaign 25V853000 dated December 10, 2025.
Component
STRUCTURE, VISIBILITY
Report received
December 10, 2025
Potential units
15,454campaign-wide
Defect and consequence

Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials.".

Why it matters: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.

Remedy

MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

Owner notification: February 4, 2026 · Filing manufacturer: Motor Coach Industries, Inc

CAMPAIGN

NHTSA 23V240000

Component
EQUIPMENT
Report received
April 5, 2023
Potential units
140campaign-wide
Defect and consequence

Defect: Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment.".

Why it matters: Obstructed rear lighting may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.

Remedy

MCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.

Owner notification: August 31, 2023 · Filing manufacturer: Motor Coach Industries

CAMPAIGN

NHTSA 21V971000

Component
FUEL SYSTEM, DIESEL
Report received
December 15, 2021
Potential units
1,125campaign-wide
Defect and consequence

Defect: Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

Why it matters: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

On engines with 75 miles or less, Cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification letters were mailed March 11, 2022. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-028.

Owner notification: March 11, 2022 · Filing manufacturer: Motor Coach Industries

Component
ELECTRICAL SYSTEM
Report received
September 24, 2021
Potential units
2,455campaign-wide
Defect and consequence

Defect: Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.

Why it matters: MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.

Remedy

MCI Service Centers will remove the MDP and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-010.

Owner notification: November 24, 2021 · Filing manufacturer: Motor Coach Industries

Component
FUEL SYSTEM, DIESEL
Report received
May 18, 2021
Potential units
1,845campaign-wide
Defect and consequence

Defect: Motor Coach Industries (MCI) is recalling certain 2017-2018 D4000, 2017-2019 D4005, D4000ISTV, D4505, 2017-2020 D4500, J4500, 2018-2020 D45CRTLE, and 2018-2021 J3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Why it matters: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy

Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-009.

Owner notification: June 28, 2021 · Filing manufacturer: Motor Coach Industries

CAMPAIGN

NHTSA 21V063000

Component
ELECTRICAL SYSTEM
Report received
February 10, 2021
Potential units
1,229campaign-wide
Defect and consequence

Defect: Motor Coach Industries (MCI) is recalling certain 2018-2021 J4500 and 2018-2020 D45CRTLE vehicles. The power cables may have been improperly installed and routed in the vehicle battery compartment, which may result in chafing.

Why it matters: The power cables may chafe, increasing the risk of a fire.

Remedy

MCI will notify owners, and dealers will inspect and if necessary, correct the clearance for the power cables in the battery compartment, free of charge. The recall began March 12, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-003.

Owner notification: March 12, 2021 · Filing manufacturer: Motor Coach Industries

CAMPAIGN

NHTSA 20V526000

Component
ENGINE AND ENGINE COOLING
Report received
August 31, 2020
Potential units
1,561campaign-wide
Defect and consequence

Defect: Motor Coach Industries (MCI) is recalling certain 2017-2020 J4500 motor coaches. The coolant hose may fail, resulting in a low coolant warning followed by an engine shut down sequence, as well as the potential for engine coolant spilling on the roadway.

Why it matters: The spilled coolant may increase the risk of a crash. Additionally, transferring passengers from the disabled bus can increase their risk of injury.

Remedy

MCI will notify owners, and dealers will replace the coolant hose, free of charge. The recall began October 30, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 486.

Owner notification: October 30, 2020 · Filing manufacturer: Motor Coach Industries

Component
ELECTRICAL SYSTEM
Report received
June 12, 2020
Potential units
1,067campaign-wide
Defect and consequence

Defect: Motor Coach Industries (MCI) is recalling certain 2018-2020 D4000, D4005, D4500, D4505 and D45CRTLE buses manufactured with electric cooling fans (E-fan) for the radiator and charge air cooler, Borg Warner 55SI model dual alternator configuration (with a sense stud and wire), and Parker Vansco Multiplexing Module (VMM) Multiplex system. A build-up of debris, corrosion, and/or water flow could cause a high resistance path to ground for the sense stud on the back of the alternator and cause the alternator to produce excessive voltage output, which may exceed the threshold limit currently programmed in the VMM and result in a loss of engine power and vehicle shutdown.

Why it matters: If the engine shuts down or loses power while the vehicle is in motion, this may increase the risk of a crash.

Remedy

MCI will notify the affected owners, and dealers will install a new application code in the Parker VMM multiplex modules increasing the overvoltage threshold limit, free of charge. The recall began July 23, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 479.

Owner notification: July 23, 2020 · Filing manufacturer: Motor Coach Industries

Component
SEAT BELTS
Report received
April 29, 2020
Potential units
641campaign-wide
Defect and consequence

Defect: Motor Coach Industries (MCI) is recalling certain 2015-2016 D4000, 2015-2020 D4500 and D4505, 2016-2020 J4500, 2018 J3500, and 2017 D4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 208, "Occupant Crash Protection," and number 209, "Seat Belt Assemblies.".

Why it matters: Inability to use the seat belt may increase the risk of injury in the event of a crash.

Remedy

MCI will notify the affected owners, and dealers will inspect and replace the seat belts, as necessary, free of charge. MCI issued owners an interim notification June 26, 2020. The recall began January 13, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 482.

Owner notification: January 13, 2021 · Filing manufacturer: Motor Coach Industries

CAMPAIGN

NHTSA 20V233000

Component
SERVICE BRAKES, AIR
Report received
April 27, 2020
Potential units
2,272campaign-wide
Defect and consequence

Defect: Motor Coach Industries (MCI) is recalling certain model year 2014-2019 J4500 and 2018-2019 J3500 motor coaches. The brake hoses may crack or otherwise fail resulting in an air leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems.".

Why it matters: A leaking brake hose could cause a delay in the actuation time of the front brake, which would increase vehicle's stopping distance and increase the risk of a crash.

Remedy

MCI will notify owners to inspect the brake hoses and replace any hoses that are leaking or otherwise damaged. MCI will reimburse owners for the cost of the inspection, and will provide replacement parts as necessary, free of charge. The recall began June 26, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 481.

Owner notification: June 26, 2020 · Filing manufacturer: Motor Coach Industries

CAMPAIGN

NHTSA 19V344000

Component
VISIBILITY
Report received
May 3, 2019
Potential units
75campaign-wide
Defect and consequence

Defect: Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.

Why it matters: If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.

Remedy

MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.

Owner notification: June 20, 2019 · Filing manufacturer: Motor Coach Industries

CAMPAIGN

NHTSA 18V692000

Component
STRUCTURE
Report received
October 3, 2018
Potential units
37campaign-wide
Defect and consequence

Defect: Motor Coach Industries (MCI) is recalling certain 2018-2019 MCI J4500 motorcoaches with the 60 passenger seating option. These vehicles may have an insufficient number of emergency egress windows, inhibiting passenger exit in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release.".

Why it matters: In the event of an emergency, an insufficient number of emergency egress windows can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.

Remedy

MCI will notify owners, and dealers will replace a non-egress window on each side of the vehicle to an egress window and install the proper emergency exit window labels, free of charge. The recall began April 4, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is FCP 468.

Owner notification: April 4, 2019 · Filing manufacturer: Motor Coach Industries

02 / COMPONENT BREADTH

What defects are listed for the 2019 Mci J4500?

The most frequent component groups in 2019 Mci J4500 campaign records are Electrical System (3), Structure (2), Visibility (2), Fuel System, Diesel (2), Service Brakes, Air (1); these counts describe filed campaigns rather than observed failure rates.
Electrical System3
Structure2
Visibility2
Fuel System, Diesel2
Service Brakes, Air1